Client living at home receives a tablet with 4G-connection and VideoVisit® HOME license.
VideoVisit® VideoVisit® HOME is a remote home care service targeted specially to home care, rehabilitation and disability services. It allows remote caregivers to provide face-to-face support and companionship to the clients in their independent living at home.
Virtual Care in nutshell
The tablet is on constant 24/7 monitoring, which allows fast reaction to possible technical issues. Also, automatic software updates can be done remotely.
Virtual home care never fully replaces physical home care. It supports caregivers by replacing lighter home care visits, where physical contact is not required, to remote visits.
Doing lighter home care visits remotely, there will be more time allocated to more demanding home care clients who require physical care.
In each remote care visit, the focus is 100% at the client.
Top 5 Virtual Care call categories
- Taking medicine under observation (over 50% of calls)
- Reminder to take a medicine
- Reminder for dining time
- Following dining
- Drug supervision
Remote Care enables
Remote home care visits
Personal tele-rehabilitation
Group-based tele-rehabilitation
Social support remotely
Automatic reminders
Following archived and streamed contents
Communication with family members
Success Story– Eksote
VideoVisit and Eksote have been co-operating since 2017. The primary target for collaboration is to develop remote home care services to support Eksote’s own targets on streamlining its elderly care services.
The need to introduce and develop virtual care arose from Eksote’s home care, where the existing resources were seen as insufficient to serve the growing number of clients. In addition, the development of digital services is part of Eksote’s flagship projects.
Within a few years Eksote has become one of the leading remote care service providers in the Finnish public healthcare system. Every month Eksote operates over 10 000 remote home care visits, adding close to 200 000 € monthly savings on operational expenses.
The results achieved with remote home care have been extremely remarkable for Eksote’s elderly care services. The CEO of Eksote, Mr. Pentti Itkonen describes the importance of remote home care as:
- In five years, the home is the safest place for the elderly and services can be organized in a new way.
- It is essential to focus on rehabilitation, and for that digital technology brings new opportunities.
- The number of elderly people is increasing, but the prediction that the number of staff would increase at the same time is not correct. Digitalization of care services, especially remote care will reduce the need for nurses.
- One virtual nurse is able to make at least 20 virtual visits in the morning and over 40 in the evening. Remote visits can reduce the number of physical visits, especially if the approach is rehabilitative.
“By changing 30% of physical home care visits to remote visits, there would not be need to hire additional service resources to cover the elderly growth.”
Mr. Pentti Itkonen, CEO of South-Karelia Healthcare district Eksote (2010-2019)
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