The need to introduce and develop virtual care arose from Eksote’s home care, where the existing resources were seen as insufficient to serve the growing number of clients. In addition, the development of digital services is part of Eksote’s flagship projects.
Within a few years Eksote has become one of the leading remote care service providers in the Finnish public healthcare system. Every month Eksote operates over 10 000 remote home care visits, adding close to 200 000 € monthly savings on operational expenses.
The results achieved with remote home care have been extremely remarkable for Eksote’s elderly care services. The CEO of Eksote, Mr. Pentti Itkonen describes the importance of remote home care as: