VideoVisit Ltd, a leading provider of VirtualCare software for more connected and safer online healthcare services, has appointed Riku Mettälä as the new Chief Operative Officer. Mettälä’s appointment includes responsibility for the company’s Services department covering software R&D, SaaS production and customer management operations. Mettälä will also be a part of VideoVisit Management Board.
Seasoned professional to steer the launch of a new Virtual Care platform
Riku Mettälä joins VideoVisit from US Austin-based Silicon Labs, where he was leading Silicon Lab’s IoT software and tools portfolio. Riku has also held various positions at Bluegiga Technologies and Nokia Corporation, where he was heading the technology and software quality organization for Nokia Smart Phones.
“Our whole team is delighted to welcome such a seasoned professional with a stellar experience from some of the leading international organizations to steer our Services department.” says Juhana Ojala, CEO of VideoVisit. “The spread of COVID-19 has created a lot of disruption in global healthcare sector when care providers have rushed to implement various virtual care solutions. With the launch of our new 2nd generation Virtual Care platform closing in, I am extremely pleased to have Riku Mettälä onboard to lead our organization through this technology transition and to help in VideoVisit’s international market expansion.” continues Ojala.
“I couldn’t be more excited to join the VideoVisit team. I have already had a chance to witness the amazing enthusiasm of the VideoVisit team for the noble purpose to help the people’s life. When recognizing the quality and heritage of Finnish technology and healthcare domain, I truly believe in VideoVisit’ mission and the virtual care offering aiming at the high customer satisfaction and the thought leadership in the virtual healthcare market.” states Riku Mettälä.
For more information
CEO – VideoVisit Ltd
+358 40 568 2182
COO – VideoVisit Ltd
+358 50 354 6948
Press Release – VideoVisit Ltd
Free to publish: 13th May, 2019, 9:00 AM EEST
DIGITAL HEALTHCARE COMPANY VIDEOVISIT SECURES EUR 1.5 MILLION FINANCING FOR INTERNATIONALIZATION
The Finnish company VideoVisit Ltd, which develops digital outpatient care solutions for social- and health care sectors, has secured EUR 1.5 million in financing to scale its services to international markets. The additional financing consists of corporate finance received through the Business Finland Smart Life Finland – project and direct investment by Kustaa Piha’s investment company Athensmed. With this funding, VideoVisit is strengthening its international business that started 1.5 years ago by investing in global sales and developing new services for the international market. At the same time, the Annual General Meeting of VideoVisit Ltd appointed Kustaa Piha and Marika Nordlund as new representatives of the Company’s Board.
Launched in 2010, VideoVisit has become the market leader in the field of virtual care and remote healthcare services in Finland. VideoVisit’s net sales in 2018 totaled EUR 2.6 million, and the 2019 forecast is expected to reach EUR 3.1 million. The company’s strong position as a pioneer in the Finnish healthcare field creates a solid foothold for internationalization:
– I am glad that our family business has received funding in cooperation with our customers and Business Finland to anchor us more firmly in international waters. Kustaa’s unique expertise in the field together with VideoVisit’s specialized expertise is part of our current and future success story, says Esa Ojala, Founder and Chairman of the Board of VideoVisit.
The comprehensive remote care service platform for social and healthcare service providers covers more than 100 municipalities and hospital districts domestically in Finland. The Remote Care service provided by VideoVisit has proven to be a cost-effective solution for delivering services to geographically broad areas. For example, in home care, the VideoVisit® service has proven to be up to 85% more cost-effective than a traditional physical home visit at home. In Finland, the VideoVisit® service solutions have already made over one million remote care sessions.
– VideoVisit is an advanced technology company whose services bring significant added value to customers. The company is on a healthy footing, which has been guided by the grounded and practical business attitude, combined with the highest goals. VideoVisit has distinguished itself from other companies in the industry. It is a pleasure to be part of this company and to give my support for the company’s internationalization, says Kustaa Piha.
The cost pressures in health care due to aging population, the rise of chronic diseases and limited care resources are global problems. The Remote Care Service developed by VideoVisit provides a solution to these challenges, so the company has excellent growth potential in the international market.
– It has been fascinating to be part of VideoVisit’s internationalization process within a couple of years, and promising results have been achieved in the Gulf area and Japan, says Meria Heikelä from Business Finland.
– It’s great that the company continues to work with us in the Smart Life Finland program. The program promotes the use of digital solutions in changing health care and everyday life, and is an excellent platform for a company like VideoVisit, continues Heikelä.
In international markets, VideoVisit currently has local operations in Japan, Australia, Iberia, and the Baltic countries. Also, the company is currently negotiating new customer deliveries to the Netherlands, Austria and the Middle East. With the help of the finance that has been secured, VideoVisit aims for a stronger international market position by strengthening its sales organization and launching new solutions and services for the global market.
For more information:
Founder & Chairman of the Board, VideoVisit Ltd
+358 44 045 1842
CEO, VideoVisit Ltd
+358 40 046 7717
CEO & Investor
+358 50 359 6835
In 2010, VideoVisit Ltd is a Finnish company focused on customer-oriented remote care solutions. VideoVisit develops and provides a comprehensive remote care service that enables healthcare services to be delivered home regardless of time and place. The service offers solutions such as virtual care, video and chat-based online doctor appointments, online doctor consultation, and remote diagnostics. VideoVisit operates in Finland as a framework contract supplier through KL-Kuntahankinnat and Istekki Ltd framework agreements in the public health sector. Over 100 municipalities and hospital districts use the service in Finland (05/2019). In the international market, VideoVisit operates in Japan, Australia, Iberia, and the Baltic countries.
KUSTAA PIHA / ATHENSMED
Kustaa Piha is the founder and former CEO of Med Group Oy. Nowadays, Piha invests in health service companies and growing health technology companies through its investment company Athensmed, and acts on the boards of companies. Other investments of the company include: Omaeläinklinikka, Komppi, Klinik Healthcare Solutions and Kaiku Health.
VideoVisit has been experiencing a big wave of activities and opportunities coming from the market of Japan.
– It’s exciting to see the momentum and interest in our holistic platform solution for remote caregiving and with each trip it gets better and better. Japan is one of the strategic entry markets chosen for business development for the next two years and the results of the activities so far has been impressive. Last year, VideoVisit was in Japan four times to develop contacts, networks and discuss potential partnerships and pilots with Japanese companies. Due to the high interest and potential we see from the market, we decided to take a bigger step forward, explains Michael Haralson, COO of VideoVisit Ltd.
Appointment of Mr. Shuichi Seo
It is with great pleasure that we formally announce the appointment of Mr. Shuichi Seo as Director, Sales & Business Development for the Japanese market.
Shuichi Seo has broad experience in research, consulting and business development on cross border businesses. He has had international working experience with Nomura Research Institute in Sydney and in London. He contributed to Nikko Asset Management and T&D Asset Management in developing new businesses. He was involved in advisory services on M&A and corporate finance with IBS Securities. He is a CFA charter holder and served as President of CFA Society Japan from 2013 to 2015. He has BA in Law from the University of Tokyo and MBA from the New York University.
EU Trade Mission to Japan 2019
Last month VideoVisit had the great opportunity to participate in the 2019 EU Trade Mission to Japan – we were one of 40 companies that were chosen to participate this year from a pool of some 350 companies that applied. Even more exciting for us was that we had attended the trade mission last year so it was an honour to be chosen once again. The trade mission activities are held in coordination with the Medtec Exhibition, one of the larger medical exhibitions held at Tokyo Big Site.
– This March we have increased our meeting activities to reach out to potential partners and customers, with a total of 27 key meetings! It includes the EU Trade Mission to Japan matchmaking team’s efforts, some walk-on opportunities at the Medtec Exhibition and Shuichi Seo’s efforts to arrange appointments. This included some large Japanese medical companies as well as a meeting at the Sendai Finnish Wellbeing Centre. We start to see positive momentum in finding partners and pilots in the Japanese market, Shuichi Seo summarizes the week full of activities.
+358 40 532 7577
Director, Sales & Business Development – VideoVisit Japan
+81 (0)80 3553 9889
Press Release 23.2.2017
Service Centre of the Finnish capital city of Helsinki and a Helsinki based digital healthcare company VideoVisit have worked in co-operation to create efficient and powerful virtual care service concept for home care services in Helsinki.
VideoVisit and city of Helsinki’s Service Centre will announce the results of their collaboration and Helsinki’s virtual care statistics from year 2016 at Mobile World Congress 2017 in Barcelona, Spain. The outcome of the collaboration has been remarkable, virtual care in Helsinki has been 85% more cost efficient than traditional physical home care.
When VideoVisit and Helsinki’s Service Centre started the co-operation, Helsinki had an urgent need to reform its home care processes where a limited amount of resources couldn’t meet the needs of rapidly growing volume of home care clients. At the same time there has been a shift from providing treatments at physical treatment facilities towards providing care services to client’s home.
Today virtual care is a ground element of home care services provided in Helsinki area. City of Helsinki’s Service Centre places over 20,000 virtual calls per month to over 600 clients. One virtual nurse is capable of placing up to 60 virtual visits over one shift. The demand for virtual care grows rapidly in Helsinki which illustrates Helsinki’s goal of having over 900 virtual care clients at the end of the year 2017.
The results and statistics of virtual care used in city of Helsinki in 2016 will be revealed at Mobile World Congress 2017 at Team Finland’s joint booth 5F31 on 28th of February at 12pm local Spanish time.
For more information, please contact
City of Helsinki, Service Centre
Director of the business unit, Telephone and wellness services +358 9 310 74417
+358 40 568 2182 email@example.com
VideoVisit is a Nordic health technology company developing digital solutions for home care and healthcare sectors. We make healthcare available to everyone, anywhere and anytime. Our mission is to provide solutions that help people to live independently at home for as long as possible. We collaborate with health care specialists to ensure that our solutions are available to everyone who needs them.
Publicly owned Finnish organizations such as municipalities and hospital districts can now take the next step with providing services online since VideoVisit Ltd signed 4+4 years long framework agreement with KL-Kuntahankinnat regarding VideoVisit’s online customer care platform.
Public services directly to home
Online customer care platform introduce new online communication functionalities that will help public organizations to provide their services anywhere at anytime. Service supports online chat communication either traditionally via text, but it also enables a smooth transition from instant messaging to video call. In addition to instant chat module, the service enables booking video appointments via built-in online calendar.
Besides online doctor appointment toolsets (chat, online calendar booking system) the framework singed also covers a technical solution for online doctor appointments. This ensures that the healthcare chain stays unbroken also in the virtual healthcare services.
New possibilities for public healthcare services
The framework agreement signed between VideoVisit and KL-Kuntahankinnat benefits Finnish public healthcare providers who have been looking for new ways to provide healthcare services to Finnish people. VideoVisit® platform adds value especially to rural areas where long distances create a need for online doctor appointments and doctor consultations.
Besides working as a stand-alone platform, healthcare providers have found VideoVisit’s open API functions really useful. VideoVisit® platform can be integrated for example with patient healthcare record systems, existing online calendar booking systems or contact center software.
VideoVisit Ltd and Vivago Ltd, a Finnish pioneer in wellbeing and safety solutions for preventative care, have signed an agreement regarding a close co-operation in combining virtual care and wellbeing into one service concept. This holistic solution enhances home care service and provides significant cost efficiency.
Great feedback received from the unique service concept
VideoVisit and Vivago offer a solution that supports home care services and rehabilitation at clients’ homes by combining virtual visits with clients’ individual wellbeing data. This allows virtual nurses and doctors to follow client’s daily wellbeing on the on real time and plan virtual calls to client based on the information received from the wellbeing data.
In addition to this, real-time notifications inform about changes in the client’s wellbeing which enables care providers to react proactively and focus on individual care. When client’s wellbeing changes, home care provider has an instant access to client via video. For example, if an alarm is triggered either automatically by the system or by the client, a video call will be automatically opened between the service provider and the client.
City of Pori leads the way for others
Growing interest towards virtual care and wellbeing information have guided VideoVisit and Vivago to strengthen the partnership. Both parties see remarkable potential and opportunities with the strategic alliance, and most importantly the partnership will benefit both the service providers and clients.
A great signal of the positive feedback from the customer base are the first common customers. City of Pori has been the first Finnish municipality that has taken VideoVisit-Vivago service concept into use at home care and rehabilitation services.
VideoVisit Ltd and KL-Kuntahankinnat have signed 4+4 years long framework agreement which allows VideoVisit to provide its Virtual Care platform to all publicly owned Finnish organizations such as municipalities and hospitals.
City of Helsinki’s virtual care model can be spread across Finland
The signed framework agreement gives public healthcare providers possibility to follow city of Helsinki’s great example of utilizing virtual care platform in healthcare services. With VideoVisit Home virtual care platform public healthcare and care service providers can now.
For healthcare providers the main benefits of starting to use virtual care comes from cost efficiency. With a limited amount of resources healthcare provider can offer services via video to a greater number of clients than before.
Frontrunner position amongst digital healthcare developers
The framework agreement is a significant indication that the hard work and pioneer mentality in the virtual care market in Finland is paying off for VideoVisit.
– We are thrilled to get this opportunity to be involved in the digital healthcare reform in Finland. This long framework agreement gives public healthcare providers confidence to develop virtual care services in Finland together with VideoVisit. Besides offering our platform, we will also provide all our knowhow on setting up virtual care service processes, which we believe will give additional boost for spreading virtual care across Finland, explains Esa Ojala, CEO of VideoVisit Ltd.