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2018 – The year of virtual care!

VideoVisit Ltd has been selected to participate in the EU Gateway mission to Japan

VideoVisit Ltd has been selected to participate in the EU Gateway | Business Avenues Healthcare & Medical Technologies | Japan mission, scheduled to be starting on 16/04/2018.

VideoVisit will be one of the 40 companies from across the EU, which have the opportunity to gain first-hand experience in dynamic markets and establish business contacts with local companies via the business matching events and meetings.

More information about the upcoming EU Gateway mission can be found from the official website of the EU Gateway programme.

VideoVisit Ltd has been selected to participate in the EU Gateway mission to Thailand and Singapore

VideoVisit Ltd has been selected to participate in the EU Gateway | Business Avenues Healthcare & Medical Technologies | Thailand & Singapore mission, scheduled to be starting on 04/09/2017.

VideoVisit will be one of 50 from across the EU, which have the opportunity to gain first-hand experience in dynamic markets and establish business contacts with local companies via the business matching events and meetings.

More information about the upcoming EU Gateway mission can be found from the official website of the EU Gateway programme.

For more information, please contact

Juhana Ojala
Co-Founder, Sales Director
juhana.ojala@videovisitglobal.com
P. +358 (0)40 568 2182

City of Helsinki’s Service Centre utilizes VideoVisit® virtual care – up to 85% more cost efficient than physical home care

Press Release 23.2.2017

Service Centre of the Finnish capital city of Helsinki and a Helsinki based digital healthcare company VideoVisit have worked in co-operation to create efficient and powerful virtual care service concept for home care services in Helsinki.

VideoVisit and city of Helsinki’s Service Centre will announce the results of their collaboration and Helsinki’s virtual care statistics from year 2016 at Mobile World Congress 2017 in Barcelona, Spain. The outcome of the collaboration has been remarkable, virtual care in Helsinki has been 85% more cost efficient than traditional physical home care.

When VideoVisit and Helsinki’s Service Centre started the co-operation, Helsinki had an urgent need to reform its home care processes where a limited amount of resources couldn’t meet the needs of rapidly growing volume of home care clients. At the same time there has been a shift from providing treatments at physical treatment facilities towards providing care services to client’s home.

Today virtual care is a ground element of home care services provided in Helsinki area. City of Helsinki’s Service Centre places over 20,000 virtual calls per month to over 600 clients. One virtual nurse is capable of placing up to 60 virtual visits over one shift. The demand for virtual care grows rapidly in Helsinki which illustrates Helsinki’s goal of having over 900 virtual care clients at the end of the year 2017.

The results and statistics of virtual care used in city of Helsinki in 2016 will be revealed at Mobile World Congress 2017 at Team Finland’s joint booth 5F31 on 28th of February at 12pm local Spanish time.

For more information, please contact

City of Helsinki, Service Centre
Riitta Laanala
Director of the business unit, Telephone and wellness services +358 9 310 74417
riitta.laanala@hel.fi

VideoVisit Ltd.
Juhana Ojala
Sales Director
+358 40 568 2182 juhana.ojala@videovisitglobal.com

About VideoVisit

VideoVisit is a Nordic health technology company developing digital solutions for home care and healthcare sectors. We make healthcare available to everyone, anywhere and anytime. Our mission is to provide solutions that help people to live independently at home for as long as possible. We collaborate with health care specialists to ensure that our solutions are available to everyone who needs them.

VideoVisit strengthens its presence in the Finnish public sector – 8 years long framework agreement on Online Customer Care

Publicly owned Finnish organizations such as municipalities and hospital districts can now take the next step with providing services online since VideoVisit Ltd signed 4+4 years long framework agreement with KL-Kuntahankinnat regarding VideoVisit’s online customer care platform.

Public services directly to home

Online customer care platform introduce new online communication functionalities that will help public organizations to provide their services anywhere at anytime. Service supports online chat communication either traditionally via text, but it also enables a smooth transition from instant messaging to video call. In addition to instant chat module, the service enables booking video appointments via built-in online calendar.

Besides online doctor appointment toolsets (chat, online calendar booking system) the framework singed also covers a technical solution for online doctor appointments. This ensures that the healthcare chain stays unbroken also in the virtual healthcare services.

New possibilities for public healthcare services

The framework agreement signed between VideoVisit and KL-Kuntahankinnat benefits Finnish public healthcare providers who have been looking for new ways to provide healthcare services to Finnish people. VideoVisit® platform adds value especially to rural areas where long distances create a need for online doctor appointments and doctor consultations.

Besides working as a stand-alone platform, healthcare providers have found VideoVisit’s open API functions really useful. VideoVisit® platform can be integrated for example with patient healthcare record systems, existing online calendar booking systems or contact center software.

 

VideoVisit and Vivago Ltd sign a strategic partnership

VideoVisit Ltd and Vivago Ltd, a Finnish pioneer in wellbeing and safety solutions for preventative care, have signed an agreement regarding a close co-operation in combining virtual care and wellbeing into one service concept. This holistic solution enhances home care service and provides significant cost efficiency.

Great feedback received from the unique service concept

VideoVisit and Vivago offer a solution that supports home care services and rehabilitation at clients’ homes by combining virtual visits with clients’ individual wellbeing data. This allows virtual nurses and doctors to follow client’s daily wellbeing on the on real time and plan virtual calls to client based on the information received from the wellbeing data.

In addition to this, real-time notifications inform about changes in the client’s wellbeing which enables care providers to react proactively and focus on individual care. When client’s wellbeing changes, home care provider has an instant access to client via video. For example, if an alarm is triggered either automatically by the system or by the client, a video call will be automatically opened between the service provider and the client.

City of Pori leads the way for others

Growing interest towards virtual care and wellbeing information have guided VideoVisit and Vivago to strengthen the partnership. Both parties see remarkable potential and opportunities with the strategic alliance, and most importantly the partnership will benefit both the service providers and clients.

A great signal of the positive feedback from the customer base are the first common customers. City of Pori has been the first Finnish municipality that has taken VideoVisit-Vivago service concept into use at home care and rehabilitation services.

VideoVisit signs 8 years long framework agreement on Virtual Care covering all publicly owned Finnish organizations

VideoVisit Ltd and KL-Kuntahankinnat have signed 4+4 years long framework agreement which allows VideoVisit to provide its Virtual Care platform to all publicly owned Finnish organizations such as municipalities and hospitals.

City of Helsinki’s virtual care model can be spread across Finland

The signed framework agreement gives public healthcare providers possibility to follow city of Helsinki’s great example of utilizing virtual care platform in healthcare services. With VideoVisit Home virtual care platform public healthcare and care service providers can now.

For healthcare providers the main benefits of starting to use virtual care comes from cost efficiency. With a limited amount of resources healthcare provider can offer services via video to a greater number of clients than before.

Frontrunner position amongst digital healthcare developers

The framework agreement is a significant indication that the hard work and pioneer mentality in the virtual care market in Finland is paying off for VideoVisit.

– We are thrilled to get this opportunity to be involved in the digital healthcare reform in Finland. This long framework agreement gives public healthcare providers confidence to develop virtual care services in Finland together with VideoVisit. Besides offering our platform, we will also provide all our knowhow on setting up virtual care service processes, which we believe will give additional boost for spreading virtual care across Finland, explains Esa Ojala, CEO of VideoVisit Ltd.