Posts

VideoVisit’s coronavirus guidance

 

For our part, we want to ensure a safe working environment for our employees, customers and partners as the second wave of the coronavirus spreads in Finland and across Europe.

 

Due to this, the remote work recommendation will remain in force in our company and we will avoid all unnecessary traveling and physical customer meetings. In addition, we have imposed a new mask policy to be in place in all meetings and public spaces in our office.

 

Picture Katariina Ojala/VideoVisit Oy

 

We wish all our partners a safe autumn and strength for healthcare professionals in these challenging times.

Doctor’s appointment via chat helps to maintain the quality of the treatment – The city of Kalajoki is piloting a new service

 

The city of Kalajoki offers doctor’s appointments via chat for its citizens in primary healthcare. The new service model was developed in cooperation with VideoVisit Oy and Leluco Oy. During the piloting period, the service is free for the citizens, which continues till the end of September. How does the chat service work and what kind of feedback has been received?

 

The city of Kalajoki sought to implement a user-friendly chat function through which clients could easily and quickly have an online appointment with a doctor on weekday evenings, Saturdays and public holidays. It was also important that professionals working at the health care center would be able to consult a doctor via chat during business hours. Together with Leluco, VideoVisit developed a complete solution that includes both VideoVisit® Live chat technology and Leluco’s doctor service.

 

The citizens of Kalajoki and Merijärvi can visit a doctor virtually on weekday evenings, Saturdays and public holidays. Screenphoto of Kalajoki’s Social and Health Service Website.

 

A doctor’s appointment via chat is an exceptional service in public health care. Citizens have a direct access to visit a doctor virtually without queuing, and things are taken care of even if the client is at their summer cottage. It has been a pleasure to pursue this great project together with our partner Leluco and the professionals in Kalajoki

Miitri Sinkko, Head of Sales, VideoVisit Oy

 

Easy and safe doctor’s appointment via chat

 

During the trial period, the citizens of Kalajoki and Merijärvi can visit a doctor virtually via chat free of charge till the end of September. A doctor’s remote visit is well suited for situations when physical examinations are not needed. For example, treatment assessments, health counseling, laboratory test result interpretations, and prescription renewals are possible via chat.

 

In the chat clients can talk to a doctor via smart phone, computer or tablet. Photo Katariina Ojala/VideoVisit Oy

 

Access to doctors’ services becomes easier, even within a long distance. Clients can talk to a doctor via smart phone, computer or tablet. Conversation via chat is secure, and identification is done through suomi.fi service with online banking codes, mobile certificate or certificate card.

 

Five star service for citizens

 

According to Mervi Manninen, a health care center doctor in Kalajoki, introducing the chat function went smoothly – the start was clear, and it was easy to put into practice. The service has been used by professionals since April this year, and it was opened for local citizens at the end of May. During the piloting period, user experiences from the new service have actively been collected from both professionals and citizens in Kalajoki.

 

Mostly, the feedback has been positive. The overall rating of the local citizens who responded to the survey is five stars out of six.

Mervi Manninen, Health Care Center Doctor

 

Chat clients have also been asked to leave free-form comments and suggestions for further development. Mervi Manninen says that at the moment, the doctor’s chat is completely a text-based conversation platform in which professionals and citizens communicate by writing. “In the beginning, we wanted to test it as a text-based service, however, in the fall, the new updated version will take client feedback into consideration”, states Manninen. For example, the chat will allow the client to attach a photo of a skin issue.

 

The feedback from nurses has also been positive, and utilizing the chat has been perceived useful. The chat enables a quick contact, which has enhanced the process of reaching a doctor. “We had a broader development goal to improve collaboration between the nurses and doctors at the health care center. Previously, we were only able to consult our own doctor in the afternoon. With live chat, we can reach out to a doctor throughout the day as well”, explains Mervi Manninen.

 

Via chat, a doctor located in Tampere can consult a nurse, for example, on challenging questions that come from local citizens. “Remote doctor can present clarifying questions to the nurse without a delay, and the client gets an answer as quickly and accurately as possible. This way, the treatment quality is maintained” states Mervi Manninen when describing the benefits of the chat function.

 

More information

 

The Social and Health services in Kalajoki

The Nespaper Kalajokiseutu

 

Miitri Sinkko

Head of Sales, Video Visit Oy

miitri.sinkko@videovisit.fi
+358 (0)44 751 3069

The UK uses technology against the coronavirus – chooses Finnish VideoVisit to support the elderly isolated at home

 

In March, the UK Department for Health and Social Care (DHSC) and The Ministry of Housing, Communities and Local Government (MHCLG) announced that funding would be available to innovators who can find digital ways to support people who need help during the coronavirus (COVID-19) outbreak. This ‘Techforce19’ challenge aims to support those who are particularly vulnerable or isolated as a result of the outbreak and need help, including people who need mental health support or who have social care needs.

 

The NHSX, which is responsible for the digitalization of public social and health services in the United Kingdom, has been working with partners PUBLIC and the AHSN Network to run the fast-track competition for innovators, creating a pool of ready to go technologies that have the potential to be rapidly scaled regionally and nationally.

 

Through ‘Techforce19’ challenge, NHSX chose Finnish VideoVisit® HOME remote care platform to support the daily lives of elderly people who have been isolated at home because of the coronavirus.

 

In the application process, 18 different solutions were selected from among 1 600 service providers. VideoVisit was the only solution chosen from outside the UK. With the help of the remote care platform, the NHSX wants to support communication in particular between the vulnerable elderly, their relatives and caretakers. With VideoVisit, it is possible to make home care visits via a secure remote connection. In addition, elderly persons using the service will be able to have video connections with their loved ones.

 

According to VideoVisit’s CEO Juhana Ojala, the strength of the service lies not only in its ease of use, but also in its humane dimension.

 

VideoVisit cannot be compared to traditional telemedicine or conference services, for example. VideoVisit is a door to the world for the person taken care of at home. It brings together the nursing staff, the client living at home, who needs regular care, and his loved ones.

 

JUHANA OJALA

CEO, VideoVisit Oy

 

VideoVisit is already Finland’s leading remote care service platform. In Finland, the easy-to-use service designed for the elderly is already in use in half of Finland’s municipalities and with thousands of home care customers. Moreover, the company is currently in the process to internationalize. The possibility to join the TechForce-19 project will open an important route for VideoVisit to the UK market, where the company works closely with locally based Nursebuddy.

 

Nursebuddy, a key partner for VideoVisit on TechForce19 initiative, has established its position as a trusted solution not only in Finland but also in the UK and Ireland. Nursebuddy enables homecare managers to plan and manage visits effortlessly remotely. The aim of the business collaboration is to expand the remote care service to Nursebuddy’s customer organizations in the UK, and to further integrate both solutions together.

 

The coronavirus has increased the need for remote care for the elderly to a whole new level. Home care service providers are deploying services at a record rate to ensure the availability and quality of their services. In order to minimize the spread of the coronavirus to the at-risk group, as many visits as possible are transferred to remote visits. Similar developments are taking place throughout Europe.

 

More information

Juhana Ojala, Tel. +358 40 568 2182, juhana.ojala@videovisitglobal.com

Digital Healthcare company VideoVisit secures EUR 1.5 million financing for internationalization

Press Release – VideoVisit Ltd

Free to publish: 13th May, 2019, 9:00 AM EEST

DIGITAL HEALTHCARE COMPANY VIDEOVISIT SECURES EUR 1.5 MILLION FINANCING FOR INTERNATIONALIZATION

The Finnish company VideoVisit Ltd, which develops digital outpatient care solutions for social- and health care sectors, has secured EUR 1.5 million in financing to scale its services to international markets. The additional financing consists of corporate finance received through the Business Finland Smart Life Finland – project and direct investment by Kustaa Piha’s investment company Athensmed. With this funding, VideoVisit is strengthening its international business that started 1.5 years ago by investing in global sales and developing new services for the international market. At the same time, the Annual General Meeting of VideoVisit Ltd appointed Kustaa Piha and Marika Nordlund as new representatives of the Company’s Board.

Launched in 2010, VideoVisit has become the market leader in the field of virtual care and remote healthcare services in Finland. VideoVisit’s net sales in 2018 totaled EUR 2.6 million, and the 2019 forecast is expected to reach EUR 3.1 million. The company’s strong position as a pioneer in the Finnish healthcare field creates a solid foothold for internationalization:

– I am glad that our family business has received funding in cooperation with our customers and Business Finland to anchor us more firmly in international waters. Kustaa’s unique expertise in the field together with VideoVisit’s specialized expertise is part of our current and future success story, says Esa Ojala, Founder and Chairman of the Board of VideoVisit.

The comprehensive remote care service platform for social and healthcare service providers covers more than 100 municipalities and hospital districts domestically in Finland. The Remote Care service provided by VideoVisit has proven to be a cost-effective solution for delivering services to geographically broad areas. For example, in home care, the VideoVisit® service has proven to be up to 85% more cost-effective than a traditional physical home visit at home. In Finland, the VideoVisit® service solutions have already made over one million remote care sessions.

– VideoVisit is an advanced technology company whose services bring significant added value to customers. The company is on a healthy footing, which has been guided by the grounded and practical business attitude, combined with the highest goals. VideoVisit has distinguished itself from other companies in the industry. It is a pleasure to be part of this company and to give my support for the company’s internationalization, says Kustaa Piha.

The cost pressures in health care due to aging population, the rise of chronic diseases and limited care resources are global problems. The Remote Care Service developed by VideoVisit provides a solution to these challenges, so the company has excellent growth potential in the international market.

– It has been fascinating to be part of VideoVisit’s internationalization process within a couple of years, and promising results have been achieved in the Gulf area and Japan, says Meria Heikelä from Business Finland.

– It’s great that the company continues to work with us in the Smart Life Finland program. The program promotes the use of digital solutions in changing health care and everyday life, and is an excellent platform for a company like VideoVisit, continues Heikelä.

In international markets, VideoVisit currently has local operations in Japan, Australia, Iberia, and the Baltic countries. Also, the company is currently negotiating new customer deliveries to the Netherlands, Austria and the Middle East. With the help of the finance that has been secured, VideoVisit aims for a stronger international market position by strengthening its sales organization and launching new solutions and services for the global market.

For more information:

Esa Ojala
Founder & Chairman of the Board, VideoVisit Ltd
+358 44 045 1842
esa.ojala@videovisit.fi

Repe Harmanen
CEO, VideoVisit Ltd
+358 40 046 7717
repe.harmanen@videovisit.fi

Kustaa Piha
CEO & Investor
Athensmed Oy
+358 50 359 6835
kustaa.piha@athensmed.fi

VIDEOVISIT
In 2010, VideoVisit Ltd is a Finnish company focused on customer-oriented remote care solutions. VideoVisit develops and provides a comprehensive remote care service that enables healthcare services to be delivered home regardless of time and place. The service offers solutions such as virtual care, video and chat-based online doctor appointments, online doctor consultation, and remote diagnostics. VideoVisit operates in Finland as a framework contract supplier through KL-Kuntahankinnat and Istekki Ltd framework agreements in the public health sector. Over 100 municipalities and hospital districts use the service in Finland (05/2019). In the international market, VideoVisit operates in Japan, Australia, Iberia, and the Baltic countries.

KUSTAA PIHA / ATHENSMED
Kustaa Piha is the founder and former CEO of Med Group Oy. Nowadays, Piha invests in health service companies and growing health technology companies through its investment company Athensmed, and acts on the boards of companies. Other investments of the company include: Omaeläinklinikka, Komppi, Klinik Healthcare Solutions and Kaiku Health.

VideoVisit enters agreement with Taiwanese firm MiiS and launches a new Telemedicine solution

VideoVisit Ltd has entered into a co-operation agreement with Medimaging Integrated Solution Inc (MiiS), a Taiwan-based Horus Scope remote diagnostics solution for exclusive sales and marketing in Finland. At the same time, VideoVisit Ltd launches a new remote diagnostic solution – VideoVisit® REMOTE.

The multi-year cooperation agreement between VideoVisit and MiiS provides the basis for a long-term partnership in the development of high-quality remote diagnostic services. In addition to Finland, the signed co-operation agreement also covers cooperation for international markets.

Our cooperation with a high-tech supplier for Finnish markets and abroad is a continuation of our high-quality, easy and functional service. At the heart of our services is always the person who helps and cares, and this is the core value of our operations. We will continue our product development in line with this principle, says Repe Harmanen, CEO of VideoVisit.

For MiiS, the agreement is also a significant market opening in the Nordic market.

– VideoVisit is taking a leading position of telemedicine in the Finland. We look forward to join co-operate with the new remote diagnostic solution – VideoVisit® REMOTE in the telemedicine industry, and accelerate the processing of precision medicine giving back the human being, says Dr. Stefan Cheng, President of MiiS.

VideoVisit® REMOTE – Remote Doctor Solution will be released

The cooperation agreement between VideoVisit and MiiS is part of VideoVisit’s strategy to bring high-quality and easy-to-use remote medical solutions to the market, for instance, for acute healthcare medical shortages. VideoVisit officially launches a new VideoVisit® REMOTE telemedicine solution in Tampere on Social and Health Care ICT exhibition in Tampere, Finland.

– Easy and good care is the core of our services. With the new solution, we enable diagnostics where it has been more difficult to date in terms of cost or availability. At the same time, people’s need to travel long distances also decreases and thus makes everyday life easier, explains Harmanen.

For more information:

Repe Harmanen
CEO – VideoVisit Ltd
repe.harmanen@videovisit.fi
P. +358 40 046 7717

Stefan Cheng
President – Medimaging Integrated Solution Inc.
stefan@miis.com.tw
P. +886 3 5798860

Momentum in Japan – Appointment of Shuichi Seo & EU Trade Mission to Japan 2019

VideoVisit has been experiencing a big wave of activities and opportunities coming from the market of Japan.

– It’s exciting to see the momentum and interest in our holistic platform solution for remote caregiving and with each trip it gets better and better. Japan is one of the strategic entry markets chosen for business development for the next two years and the results of the activities so far has been impressive. Last year, VideoVisit was in Japan four times to develop contacts, networks and discuss potential partnerships and pilots with Japanese companies. Due to the high interest and potential we see from the market, we decided to take a bigger step forward, explains Michael Haralson, COO of VideoVisit Ltd.

Appointment of Mr. Shuichi Seo

Shuichi Seo appointed as Director, Sales & Business Development for the Japanese market.

It is with great pleasure that we formally announce the appointment of Mr. Shuichi Seo as Director, Sales & Business Development for the Japanese market.

Shuichi Seo has broad experience in research, consulting and business development on cross border businesses. He has had international working experience with Nomura Research Institute in Sydney and in London. He contributed to Nikko Asset Management and T&D Asset Management in developing new businesses. He was involved in advisory services on M&A and corporate finance with IBS Securities. He is a CFA charter holder and served as President of CFA Society Japan from 2013 to 2015. He has BA in Law from the University of Tokyo and MBA from the New York University.

EU Trade Mission to Japan 2019

Director of Sales and Business Development Shuichi Seo and COO Michael Haralson at EU Gateway Mission to Japan 2019

Last month VideoVisit had the great opportunity to participate in the 2019 EU Trade Mission to Japan – we were one of 40 companies that were chosen to participate this year from a pool of some 350 companies that applied. Even more exciting for us was that we had attended the trade mission last year so it was an honour to be chosen once again. The trade mission activities are held in coordination with the Medtec Exhibition, one of the larger medical exhibitions held at Tokyo Big Site.

– This March we have increased our meeting activities to reach out to potential partners and customers, with a total of 27 key meetings! It includes the EU Trade Mission to Japan matchmaking team’s efforts, some walk-on opportunities at the Medtec Exhibition and Shuichi Seo’s efforts to arrange appointments. This included some large Japanese medical companies as well as a meeting at the Sendai Finnish Wellbeing Centre. We start to see positive momentum in finding partners and pilots in the Japanese market, Shuichi Seo summarizes the week full of activities.

Additional information:

Michael Haralson
COO
michael.haralson@videovisitglobal.com
+358 40 532 7577

Shuichi Seo
Director, Sales & Business Development – VideoVisit Japan
shuichi.seo@videovisitglobal.com
+81 (0)80 3553 9889

Finnish Smart City technologies advance in Yinchuan, China

2018 Global Smart City Summit in Yinchuan, China

The Finnish Smart City Consortium has been invited to participate in Yinchuan Smart City pilots.

Yinchuan the leading Smart City in China and part of the national piloting program. It is significant for this Finnish Smart City Consortium to have this opportunity to test and develop Smart City offerings in a developed and large market.

The Finnish Smart City Consortium is structured and operating areas for the Yinchuan Smart City is pictured below.

Delegation leader Juho Pirinen from CJ Studio states “While discussing with Yinchuan local government about the needs of the Yinchuan Smart City we recognized many opportunities to utilize and further develop existing Finnish technologies. We consider Yinchuan City a developed and advanced market. We have seen that Finnish technology innovations fit perfectly to their Smart City planning.”

About Yinchuan Smart City:

Yinchuan is the capital of Ningxia Province in Northern China. On October 1st, 2016 Yinchuan had the unique honor of becoming China’s first metropolis to regulate as a “Smart City”. It is considered a blank canvas as Yinchuan can more flexibly adopt new technologies and then “attract people that would otherwise have gone to Beijing or Shanghai”. The population is a little over two million people, the right size for Finnish technology innovations to start access to the Chinese market.

Yinchuan has won many international and domestic awards, such as the TM Forum Smart City President’s Award in 2015, China’s Leading Smart City Award, the Fifth China (2015) Smart City Application and Innovation Award and so on. The Cloud Data Center of Smart Yinchuan is approved as a pilot unit of national green data center, becoming a leader in the field of smart city in China.

Pictured (from left to right): Pertti Jalasvirta, Kari Bäckman, Hannu Anttila, Michael Haralson, Juho Pirinen, Jukka Lassila and Simon Du. (not pictured but core team member – Huageng Chi)

About the Finnish Smart City Consortium members:

Formed specifically for addressing the needs of Yinchuan Smart City, the members consist of:

CJ Studio – Contact: Juho Pirinen (juho.pirinen@cjstudio.com) and Huageng Chi (huageng.chi@cjstudio.comwww.cjstudio.fi

MIF Academy – Contact: Pertti Jalasvirta (jalasvirta@gmail.com) www.mifacademy.com

Cyberwatch – Contact: Pertti Jalasvirta (jalasvirta@gmail.com) www.cyberwatchfinland.fi

Benete – Contact: Kari Bäckman (kari.backman@benete.com) www.benete.com

VideoVisit – Contact: Michael Haralson (michael.haralson@videovisitglobal.com) www.videovisitglobal.com

Halax – Contact: Pertti Jalasvirta (jalasvirta@gmail.com) www.halax.fi

Moprim – Contact: Hannu Anttila (hannu.anttila@moprim.com) www.moprim.com

Venture Development Finland – Contact: Jukka Lassila (jukka.lassila@yrityskehitys.com)  www.yrityskehitys.com

VideoVisit signs a Memorandum of Understanding with Manarat Al-Mamlakah Group in the Kingdom of Saudi Arabia

VideoVisit Group press release, for immediate release

H.H Prince Ahmed Bandar Alsudairy and Mr. Esa Ojala signing memorandum of understanding during the signing ceremony

VideoVisit Ltd has entered into a memorandum of understanding (MOU) with Manarat Al-Mamlakah Group, headquartered in Riyadh in the Kingdom of Saudi Arabia, aimed at introducing VideoVisit® digital outpatient care services to the rapidly developing Saudi healthcare market.

Founder and Managing Director of VideoVisit Ltd, Mr. Esa Ojala signed the MOU with the Chairman of Manarat Al-Mamlakah Group, H.H Prince Ahmed Bandar Alsudairy during a signing ceremony held at His Highness’ palace in Riyadh, Saudi Arabia.

“This MOU signals that there is a strong demand for the Finnish healthcare technology and knowhow in Saudi Arabia. VideoVisit wants to support and actively be part of the ongoing healthcare reform in Saudi Arabia driven by the ambitious Vision2030 strategy set by the Saudi government.” said Managing Director Esa Ojala. “This is a significant step forward for us in entering into the Saudi Arabian healthcare sector.”

H.E Petri Peltonen Under Secretary of State at the Finnish Ministry of Employment and H.E Pekka Voutilainen, Finland Ambassador to the Kingdom of Saudi Arabia were representing the Finnish Government at the signing ceremony.

The signing was part of a Finnish business delegation mission to the Kingdom of Saudi Arabia being led by H.E Petri Peltonen Under Secretary of State at the Finnish Ministry of Employment.

For more information

Esa Ojala
Managing Director – VideoVisit Ltd
esa.ojala@videovisit.fi
+358 44 045 1842

Juhana Ojala
CEO – VideoVisit Global Ltd
juhana.ojala@videovisitglobal.com
+358 40 5682182

 

VideoVisit Group strengthens its organization with new appointments

Jukka Paldanius – Newly appointed CXO of VideoVisit Global Ltd

VideoVisit Group press release, Free to be released on 4th April 2018

VideoVisit Group continues its strategic growth by appointing Markku Karjalainen as CIO of VideoVisit Ltd and Jukka Paldanius as CXO of the subsidiary VideoVisit Global Ltd. With these new appointments, VideoVisit Group strengthens its internal readiness to further develop VideoVisit® services and entering into new international markets.

Markku Karjalainen brings valuable management-level experience on IT-security and software development

In a new position created at VideoVisit, Markku Karjalainen brings decades of experience on managing and leading different size development projects. His long experience at Siemens, IBM and F-Secure in managing technical development projects, risk assessment and IT-security raises the software development of VideoVisit to the next level in a market situation where there’s increasing interest to VideoVisit® services.

“As the number of customers grows, it is natural to develop and invest also into our organization capability to answer for the new customer needs and future growth. With Markku, we get extremely seasoned professional and strong character to steer our growth and service development to a level that enables us to scale up to new markets. At the same time, Markku’s background from F-Secure gives VideoVisit more tools to be the leading remote healthcare service provider in terms of data security and usability also in the future.”, explains Esa Ojala, the CEO of VideoVisit Ltd.

Jukka Paldanius adds customer experience in distributing VideoVisit® services to global markets

As the newly appointed CXO, Jukka Paldanius strengthens VideoVisit Global’s capability especially in distributing digital outpatient care concepts and service processes to international customers and partners. Previously Paldanius has been working for the city of Helsinki Service Center being responsible of the Service Center’s remote care solutions. At the Service Center he was responsible, for example for operating VideoVisit® Home virtual care service, which has become one of the main service models of the city of Helsinki’s home care services.

“Appointing Jukka Paldanius as CXO of VideoVisit Global is a really important strategic step for us towards our long-term targets in international markets. One of our competitive advantages has been extremely broad and deep knowhow on developing digital outpatient care service processes and integrating technology into these processes. At VideoVisit, Jukka will be responsible especially for developing our technical consultation services business. This is part of a larger transition where we move from a software company to a complete service provider including both technology and consultation services”, states Esa Ojala.

For more information

Esa Ojala
Managing Director – VideoVisit Ltd
esa.ojala@videovisit.fi
+358 44 045 1842

Markku Karjalainen
CIO – VideoVisit Ltd
markku.karjalainen@videovisit.fi
+358 44 779 0824

Jukka Paldanius
CXO – VideoVisit Global Ltd
jukka.paldanius@videovisitglobal.com
+358 40 674 2239

2018 – The year of virtual care!