Posts

See you at HIMSS European Conference 14.-16.6.2022

VideoVisit will attend the HIMSS European Conference 2022 at Helsinki Fair Centre in 14-16 June 2022. It is one of the largest and most influential events  providing a forum for thousands of health industry experts, thought leaders, medical providers, and business professionals to discuss the latest healthcare information and technology  trends.

 

Your partner in Virtual Care – welcome to visit us at our booth #944

You will find us in Finnish Pavilion #944, and we look forward to presenting our Virtual Care -solutions to the public sector and private companies within the welfare industry: a high quality, secure and reliable connection between the care giver and receiver. We offer a wide range of Virtual Care features that can be easily tailored based on the healthcare provider’s needs and specific care processes. It is perfect for Home Care, Long-term Care, Primary Care, Social Care & Hospital Care.

 

Virtual Care increases elderly people’s happiness and brings more value to living at home

For home care the VideoVisit platform enables remote care services for people via video connection. Through its easily accessible platform, elderly clients and home care recipients can connect with doctors, care providers and even family members, to allow a longer, happier and improved quality of life at home.

 

VideoVisit

VideoVisit, founded in 2010, is a Finnish digital health company offering solutions for virtual care and online consultations used by over 200 municipalities in Finland. VideoVisit has approximately 30 employees located in its Helsinki and Kuopio offices. Annually over 1 million virtual care visits are completed with the VideoVisit platform, providing over EUR 40M annual savings for care operators.

 

For more information, please contact

Juhana Ojala

CEO, VideoVisit Ltd

+358 (0)40 568 2182

juhana.ojala@videovisitglobal.com

 

Ben Hasselblatt

Head of Global Sales, VideoVisit Ltd

+358 (0)44 088 9508

ben.hasselblatt@videovisitglobal.com

 

Here you can find more information about HIMSS 2022.

See you at e-Health Exhibition in Stockholm 8 – 9 June 2022

VideoVisit will attend the welfare technology exhibition at Kistamässan in Stockholm 8-9 June 2022. E-Health 2022 is Sweden’s foremost meeting place for the introduction of new technology in healthcare. The event will inspire the delivery of smarter and more efficient solutions and services while addressing challenges such as budget constraints, political uncertainty and an ever-growing and ageing population.

 

Your partner in Virtual Care – welcome to visit us at our booth

You will find us in booth D: 19, and we look forward to presenting our Virtual Care -solutions to the public sector and private companies within the welfare industry: a high quality, secure and reliable connection between the care giver and receiver. We offer a wide range of Virtual Care features that can be easily tailored based on the healthcare provider’s needs and specific care processes. It is perfect for Home Care, Long-term Care, Primary Care, Social Care & Hospital Care.

 

Virtual Care increases elderly people’s happiness and brings more value to living at home

For home care the VideoVisit platform enables remote care services for people via video connection. Through its easily accessible platform, elderly clients and home care recipients can connect with doctors, care providers and even family members, to allow a longer, happier and improved quality of life at home.

 

VideoVisit

VideoVisit, founded in 2010, is a Finnish digital health company offering solutions for virtual care and online consultations used by over 200 municipalities in Finland. VideoVisit has approximately 30 employees located in its Helsinki and Kuopio offices. Annually over 1 million virtual care visits are completed with the VideoVisit platform, providing over EUR 40M annual savings for care operators.

 

For more information, please contact

Juhana Ojala

CEO, VideoVisit Ltd

+358 (0)40 568 2182

juhana.ojala@videovisitglobal.com

 

Ben Hasselblatt

Head of Global Sales, VideoVisit Ltd

+358 (0)44 088 9508

ben.hasselblatt@videovisitglobal.com

 

Here you can find more information about E-Health 2022

Main Capital Partners acquires Finnish virtual healthcare specialist VideoVisit

Stockholm / Vantaa
20 April 2022

 

Software investor Main Capital Partners (“Main”) today announces the acquisition of a majority stake in VideoVisit, a leading provider of software services for virtual healthcare and online consultations. VideoVisit represents the first platform investment for Main in the Finnish market.

VideoVisit is a market leader in Finland with over 200 municipalities as customers, including Helsinki, Espoo, Vantaa, Tampere and Turku. VideoVisit provides a best-in-class software platform that is designed to digitalise both healthcare and social care visits. Its virtual care platform enables a wide range of healthcare services, including primary care, home care, home rehabilitation and disability services.

For home care the VideoVisit platform enables remote care services for people via video connection. Through its easily accessible platform, elderly clients and home care recipients can connect with doctors, care providers and even family members, to allow a longer, happier and improved quality of life at home.

The vast suite of solutions offered has been designed and perfected for easy use by patients, families and care providers alike, while complying with high security and data protection requirements within the healthcare sector.

 

Growing need for virtual care services

 

Main’s investment in VideoVisit highlights the growing importance and value-add of virtual care. The market for telehealth & telemedicine has rapidly grown in recent years as a result of COVID-19. This upward trend is predicted to continue to grow by 27% annually in the coming six years. This forecast is driven by several factors including the increasing adoption of technology, rising healthcare expenditure and an aging population demographic.

 

“VideoVisit’s solutions provide extensive benefits to both healthcare recipients and organisations more broadly. Our service is proven to be 85% more cost efficient than physical home care while also easing the workload for healthcare providers. More than 50 % of the virtual care visits on our platform are made by nurses who ensure that the correct medication is taken at the right time by their elderly patients. Travel time can also be saved and allocated to more demanding home care clients who absolutely require a physical presence.”

 

Juhana Ojala, Chief Executive Officer at VideoVisit

 

Digital solutions to fight elderly loneliness

 

VideoVisit’s software was initially developed by Ojala’s family to improve communication with a sick relative who lived very far away. VideoVisit has since enjoyed rapid growth and success, establishing itself in the Finnish home care market as a leading solution to help elderly people fight loneliness and increase their personal safety.

The platform is easy to access via a special tablet that is always on standby, making it straightforward for the elderly to connect with their care providers whenever they may need assistance. The solution also promotes social interaction, such as group dining sessions, so that nurses can ensure their elderly patients eat properly and enjoy social interaction.

VideoVisit is currently exploring multiple growth opportunities, with the support of Main, by offering complementary solutions to existing customers in the Finnish market and through an internationalisation strategy including both partnerships and selective buy-and-build acquisitions.

 

 

“Main has extensive experience within the healthcare market through our existing portfolio companies including SDB Group and Enovation in the Benelux and Alfa eCare in the Nordics. We look forward to deploying this knowledge to further strengthen VideoVisit’s position in the European virtual care market. With the support of Main, VideoVisit can develop and improve its service offering and communication capability meaning the company can deliver even more added value to its customer base.”

 

Wessel Ploegmakers, Partner and co-Head of the Nordics office at Main Capital Partners

 

 

VideoVisit

VideoVisit, founded in 2010, is a Finnish digital health company offering solutions for virtual care and online consultations used by over 200 municipalities in Finland. VideoVisit has approximately 30 employees located in its Helsinki and Kuopio offices. Annually over 1 million virtual care visits are completed with the VideoVisit platform, providing over EUR 40M annual savings for care operators.

 

Main Capital Partners

Main Capital Partners is a leading software investor in the Benelux, DACH and the Nordics. Main has almost 20 years of experience in strengthening software companies and works closely together with management teams of its portfolio companies as a strategic partner, in order to realise sustainable growth and build excellent software groups. Main counts over 45 employees and has offices in The Hague, Stockholm and Düsseldorf. As of October 2021, Main has over EUR 2.2 billion of assets under management. Main has invested in more than 130 software companies to date. These companies have created jobs for approximately 4,000 employees.

 

For more information, please contact

 

VideoVisit

Juhana Ojala

+358 (0)40 568 2182

juhana.ojala@videovisitglobal.com

 

EQ

James Culverhouse

+44 (0)20 7223 1100 / +44 (0)7912 508 322

james.culverhouse@eqcorp.co

 

Doctor’s appointment via chat helps to maintain the quality of the treatment – The city of Kalajoki is piloting a new service

 

The city of Kalajoki offers doctor’s appointments via chat for its citizens in primary healthcare. The new service model was developed in cooperation with VideoVisit Oy and Leluco Oy. During the piloting period, the service is free for the citizens, which continues till the end of September. How does the chat service work and what kind of feedback has been received?

 

The city of Kalajoki sought to implement a user-friendly chat function through which clients could easily and quickly have an online appointment with a doctor on weekday evenings, Saturdays and public holidays. It was also important that professionals working at the health care center would be able to consult a doctor via chat during business hours. Together with Leluco, VideoVisit developed a complete solution that includes both VideoVisit® Live chat technology and Leluco’s doctor service.

 

The citizens of Kalajoki and Merijärvi can visit a doctor virtually on weekday evenings, Saturdays and public holidays. Screenphoto of Kalajoki’s Social and Health Service Website.

 

A doctor’s appointment via chat is an exceptional service in public health care. Citizens have a direct access to visit a doctor virtually without queuing, and things are taken care of even if the client is at their summer cottage. It has been a pleasure to pursue this great project together with our partner Leluco and the professionals in Kalajoki

Miitri Sinkko, Head of Sales, VideoVisit Oy

 

Easy and safe doctor’s appointment via chat

 

During the trial period, the citizens of Kalajoki and Merijärvi can visit a doctor virtually via chat free of charge till the end of September. A doctor’s remote visit is well suited for situations when physical examinations are not needed. For example, treatment assessments, health counseling, laboratory test result interpretations, and prescription renewals are possible via chat.

 

In the chat clients can talk to a doctor via smart phone, computer or tablet. Photo Katariina Ojala/VideoVisit Oy

 

Access to doctors’ services becomes easier, even within a long distance. Clients can talk to a doctor via smart phone, computer or tablet. Conversation via chat is secure, and identification is done through suomi.fi service with online banking codes, mobile certificate or certificate card.

 

Five star service for citizens

 

According to Mervi Manninen, a health care center doctor in Kalajoki, introducing the chat function went smoothly – the start was clear, and it was easy to put into practice. The service has been used by professionals since April this year, and it was opened for local citizens at the end of May. During the piloting period, user experiences from the new service have actively been collected from both professionals and citizens in Kalajoki.

 

Mostly, the feedback has been positive. The overall rating of the local citizens who responded to the survey is five stars out of six.

Mervi Manninen, Health Care Center Doctor

 

Chat clients have also been asked to leave free-form comments and suggestions for further development. Mervi Manninen says that at the moment, the doctor’s chat is completely a text-based conversation platform in which professionals and citizens communicate by writing. “In the beginning, we wanted to test it as a text-based service, however, in the fall, the new updated version will take client feedback into consideration”, states Manninen. For example, the chat will allow the client to attach a photo of a skin issue.

 

The feedback from nurses has also been positive, and utilizing the chat has been perceived useful. The chat enables a quick contact, which has enhanced the process of reaching a doctor. “We had a broader development goal to improve collaboration between the nurses and doctors at the health care center. Previously, we were only able to consult our own doctor in the afternoon. With live chat, we can reach out to a doctor throughout the day as well”, explains Mervi Manninen.

 

Via chat, a doctor located in Tampere can consult a nurse, for example, on challenging questions that come from local citizens. “Remote doctor can present clarifying questions to the nurse without a delay, and the client gets an answer as quickly and accurately as possible. This way, the treatment quality is maintained” states Mervi Manninen when describing the benefits of the chat function.

 

More information

 

The Social and Health services in Kalajoki

The Nespaper Kalajokiseutu

 

Juhana Ojala 
CEO, VideoVisit
+358 (0)40 568 2182
juhana.ojala@videovisitglobal.com

Physiotherapy from workplace, home couch or sports field – Auron implemented VideoVisit® Live online appointment and consultation service

 

VideoVisit developed an easy and time-saving online appointment and consultation solution for the physiotherapists of Auron. “Good, now up. Turn around, back facing the camera, and then squat. There, good, and then up again”, says Minttu Vartia, a physiotherapist, as she instructs her client Timi Maunula via the mobile device’s video connection.

 

Timi Maunula injured his leg at a sports practice and had to undergo a surgery. He started remote physiotherapy because he wanted to recover quickly. Maunula says that before the remote physiotherapy sessions, he tried to rehabilitate his leg independently, but it was challenging, and he lost his motivation. He needed professional help and support in rehabilitation. Hence, he booked an online physiotherapy appointment with Auron.

 

Minttu Vartia, a physiotherapist, instructs her client Timi Maunula via the mobile device’s video connection. Picture Katariina Ojala/VideoVisit Oy

 

“At Auron, we discussed how different providers’ solutions work together. We wanted to ensure that the client’s care path is as smooth and easy as possible”, states Ilkka Pirttimaa, the Chief Digital Officer of Auron. Auron’s physiotherapy services are available in 160 locations of which 61 are already part of a centralized online booking service.

 

Why partnership with VideoVisit was sought

 

“We wanted to find a solution in which the client can book an online appointment easily. This way, the computer does all the work in finding a physiotherapist that can offer service to the client in any of our available locations at any available time”, explains Pirttimaa. The client and the therapist both receive instructions and a link via email and text message to start the online appointment.

 

VideoVisit® Live met Auron’s needs as integrating it with Auron’s appointment booking service and patient information system was easy. VideoVisit’s mobile applications are suited for all platforms, which, according to Ilkka Pirttimaa, is important. VideoVisit® is secure and approved by Kela. This is one of the reasons why VideoVisit stood out from other competitors as Auron’s client base includes many Kela’s rehabilitation patients.

 

VideoVisit’s sales manager, Miitri Sinkko, explains that collaboration negotiations with Auron began at the end of 2019. “Right from the start, a picture of Auron’s advanced way of utilizing technology was conveyed, and a clear co-operation model was quickly formed. Collaboration with Auron is a great example of how to combine service business and technology expertise together with the aim of achieving the best possible customer experience”, he continues. The well-made plans were put into effect on an accelerated schedule in March.

 

The benefits of remote physiotherapy

 

Via VideoVisit® Live service, Auron’s clients are able to do exercises and rehabilitation under the guidance of a physiotherapist at home, in their own familiar environment. Remote physiotherapy via a video connection speeds up the access to this service as available physiotherapists from various locations can serve clients. Online appointments are also cheaper, and they are possible via a mobile device or tablet.

 

According to physiotherapist Minttu Vartia, VideoVisit® Live service is a good option for those clients who have difficulties in coming to see the physiotherapist in person. “We have a lot of clients in risk groups. For example, people over the age of 70 with a medical background. There has to be a way to offer physiotherapy in every situation”, states Vartia.

 

Timi Maunula says that his leg rehabilitation is going well via video connection. Remote physiotherapy feels natural. Picture Katariina Ojala/VideoVisit Oy

 

For Timi Maunula, due to the coronavirus situation, online appointments were the only way to receive physiotherapy. It enabled treatment and guaranteed continuity. In order to ensure the proper healing process, it was important to begin the treatment right away. “Rehabilitation should take place at the same time when the tissue heals. It is very important in rehabilitation after a surgery”, emphasizes Minttu Vartia when describing the healing and rehabilitation process.

 

VideoVisit® Live solution enables smooth and non-location bound appointments. The physiotherapist utilizes the mobile device to show the client which equipment to use and how to do different exercises. Video connection makes it easy for the physiotherapist to show to the client how to perform these exercises in their home as the suitable places and equipment can be searched for together.

 

Traditional physiotherapy includes manual treatment which means treating the tissue by using hands. In remote physiotherapy, the physiotherapist can instruct the client to perform different treatments and exercises by themselves. “Initially, physiotherapists were required to change their mindset and understand that physiotherapy can be performed effectively without  touching the skin”, states Minttu Vartia.

 

Via video connection, each physiotherapist is able to practice their own way of working. “A physiotherapist’s own personal style is reflected on the video – what they pay attention to, what kind of contact they make with the client, and how they manage the situation”, Minttu Vartia clarifies. “For example, a good and close client relationship was formed with Timi already after a couple of sessions. And we have only met via video connection”, Vartia states.

 

Coronavirus increased the amount of online appointments

 

In March of this year, the effects of the coronavirus started to be fully realized. Within a few weeks, many different service providers introduced remote services on an accelerated schedule, and daily in-person visits were turned into online appointments. “The number of professionals logging into VideoVisit service increased substantially during March and April”, states Miitri Sinkko. VideoVisit services are easy to use and reliable, which enabled quick adoption of new operating methods.

 

More information

 

Juhana Ojala 
CEO, VideoVisit
+358 (0)40 568 2182
juhana.ojala@videovisitglobal.com