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Home care nurses and clients are excited about remote care in Muhos

 

In January 2020, Video Visit® remote care was introduced in the municipality of Muhos, Finland, where home care nurses visit clients via video connection. 4000 virtual visits have already been made.

 

“The video phone is very nice. My children and the home care nurse use it. It says beep beep beep and when I press the green ball with my thump the video comes on”, says Marjatta Seppänen, 83.

 

VideoVisit Remote Home Care 2020

Remote care brings security to Marjatta who lives home alone. Picture Katariina Ojala

 

In remote care, the caregiver starts a video connection to the tablet at the client’s home. Marjatta Seppänen is visited both physically and virtually. Marjatta says that she has been a nurse and a nursing teacher herself. “I am familiar with eye drops and other procedures”.

 

Safety and care while living at home

 

The aim of the services targeted for the elderly is to support independent life at home by providing personal care, support and support services. The elderly care strategy is one of the key areas for the municipality of Muhos. Its mission is to provide the elderly population with the services they need, with a focus on preventive actions, while being founded on the true needs of the elderly as equal individuals (Municipality of Muhos website).

 

Sanna Paakkola, home care service manager, says that Video Visit’s video phone is used to ask about the client’s well-being, monitor medication intake, measure blood pressure and blood sugar, and guide meal time preparations. This way the client’s ability to function is being supported. She continues that the goal is to further develop, for example, stimulating activities, such as physiotherapist-led exercising.

 

VideoVisit Oy Remote Home Care 2020

“It says beep beep beep and when I press the green ball with my thump the video comes on”, says Marjatta. Picture Katariina Ojala

 

“The home care nurse asks how I am doing and how I slept. The same questions that were asked on the phone before. Mainly the concern is as I am alone here, they want to be sure that everything is okay. The nurse also sees that I don’t talk nonsense”, laughs Marjatta Seppänen.

 

Tuula Niska, the director of elderly care at the municipality of Muhos, elaborates that being able to live safely at home is significant. “While cost savings are considered, I think that most importantly the content and quality of the service go hand in hand with that. Not everything can be measured with money. It is essential that the client feels safe at home”, says Tuula.

 

Joy from staying connected with relatives

 

In Marjatta Seppänen’s home, there is a series of photos of her children and grandchildren. Marjatta’s daughter lives close and visits her mother. The boys live near Helsinki. Marjatta is very happy that she is able to stay connected with her family via video connection. She says that she is very delighted that she can see the growth of a small baby via video connection as well. Marjatta feels that her children do not need to be so worried about her because she has the tablet.

 

VideoVisit Oy Remote Home Care

Marjatta thinks that the video phone very nice and easy to use. Picture Katariina Ojala 

 

In particular during the coronavirus era, relatives appreciate that they too can stay connected with their loved ones via Video Visit’s video phone.

 

Successful start of a new service

 

According to Sanna Paakkola, service manager, the video phone diversifies home care services. “We are able to provide our clients with a much wider service array. Remote care is suitable for clients with different conditions, and it can even be used in the repatriation phase to support home care. Despite the challenging situation and lack of resources last spring, the staff has adopted the service well and their experiences have been positive.” Eija Kokko, remote care expert (Senior Specialist, Remote Care) from Video Visit praises home care nurses in Muhos: “I am very proud of them because despite the challenging spring, they implemented the service excellently”.

 

In Muhos, the aim was to invest in the introduction of remote care in order to ensure that the service would be implemented well. As a result, they introduced Video Visit’s professional service. “It has paid off – we have received a lot of help, satisfied clients and relatives”, says Sanna Paakkola. Remote care was introduced in the beginning of January this year, and the goal was to get 10 % of home care clients to start using the service. By having a good plan, being active and maintaining a positive attitude, the goals have been greatly exceeded. There has been no desire to reduce physical visits as remote care was meant to increase the provided services.

 

VideoVisit Oy Remote Home Care Service

In addition to virtual visits, physical visits are also made regularly to Marjatta Seppänen’s home. Kirsi Valli, service manager and elderly care professional, ensures that her medicine has been taken. Picture Katariina Ojala

 

Kirsi Valli, service manager and elderly care professional, says that clients have been excited about Video Visit’s video phone, and the concept has been received well. A motivated team has encouraged the clients to start using it. “I am happy for the clients. Our staff has been very enthusiastic about this. Thanks to them, the clients are satisfied – which is a great thing”, says Kirsi.

 

“Once the clients became used to the video phone, they no longer wanted to stop using it.  Everyone has been pleased with it after the initial challenges with learning to use the phone were overcome. Now clients look forward to the video call. There has been no negative feedback.”

Kirsi Valli

Service manager and elderly care professional

 

Muhos invests in the future

 

Tuula Niska, the director of elderly care in Muhos, thanks the Municipal Social and Health Board. The board has enabled the development of home care using health technology. Merja Honkanen, the director of social and health affairs, understood the significance of the start of the remote care project and provided an opportunity to receive help: without Eija Kokko’s expertise, the introduction of remote care would not have gone smoothly in Muhos.

 

VideoVisit Oy Remote Home Care

Marjatta lives with her cat in a beautiful log home by the river next to grain fields. Picture Katariina Ojala

 

“Have a nice day, Marjatta! Say hi to Viiru cat!” wishes Sanna Paakkola.

“Thank you, Viiru happens to be outside now”, says Marjatta Seppänen.

 

More information

 

Juhana Ojala

Co-Founder / CEO
juhana.ojala@videovisitglobal.com
+358 (0)40 568 2182

VideoVisit’s coronavirus guidance

 

For our part, we want to ensure a safe working environment for our employees, customers and partners as the second wave of the coronavirus spreads in Finland and across Europe.

 

Due to this, the remote work recommendation will remain in force in our company and we will avoid all unnecessary traveling and physical customer meetings. In addition, we have imposed a new mask policy to be in place in all meetings and public spaces in our office.

 

Picture Katariina Ojala/VideoVisit Oy

 

We wish all our partners a safe autumn and strength for healthcare professionals in these challenging times.

Digital Healthcare company VideoVisit secures EUR 1.5 million financing for internationalization

Press Release – VideoVisit Ltd

Free to publish: 13th May, 2019, 9:00 AM EEST

DIGITAL HEALTHCARE COMPANY VIDEOVISIT SECURES EUR 1.5 MILLION FINANCING FOR INTERNATIONALIZATION

The Finnish company VideoVisit Ltd, which develops digital outpatient care solutions for social- and health care sectors, has secured EUR 1.5 million in financing to scale its services to international markets. The additional financing consists of corporate finance received through the Business Finland Smart Life Finland – project and direct investment by Kustaa Piha’s investment company Athensmed. With this funding, VideoVisit is strengthening its international business that started 1.5 years ago by investing in global sales and developing new services for the international market. At the same time, the Annual General Meeting of VideoVisit Ltd appointed Kustaa Piha and Marika Nordlund as new representatives of the Company’s Board.

Launched in 2010, VideoVisit has become the market leader in the field of virtual care and remote healthcare services in Finland. VideoVisit’s net sales in 2018 totaled EUR 2.6 million, and the 2019 forecast is expected to reach EUR 3.1 million. The company’s strong position as a pioneer in the Finnish healthcare field creates a solid foothold for internationalization:

– I am glad that our family business has received funding in cooperation with our customers and Business Finland to anchor us more firmly in international waters. Kustaa’s unique expertise in the field together with VideoVisit’s specialized expertise is part of our current and future success story, says Esa Ojala, Founder and Chairman of the Board of VideoVisit.

The comprehensive remote care service platform for social and healthcare service providers covers more than 100 municipalities and hospital districts domestically in Finland. The Remote Care service provided by VideoVisit has proven to be a cost-effective solution for delivering services to geographically broad areas. For example, in home care, the VideoVisit® service has proven to be up to 85% more cost-effective than a traditional physical home visit at home. In Finland, the VideoVisit® service solutions have already made over one million remote care sessions.

– VideoVisit is an advanced technology company whose services bring significant added value to customers. The company is on a healthy footing, which has been guided by the grounded and practical business attitude, combined with the highest goals. VideoVisit has distinguished itself from other companies in the industry. It is a pleasure to be part of this company and to give my support for the company’s internationalization, says Kustaa Piha.

The cost pressures in health care due to aging population, the rise of chronic diseases and limited care resources are global problems. The Remote Care Service developed by VideoVisit provides a solution to these challenges, so the company has excellent growth potential in the international market.

– It has been fascinating to be part of VideoVisit’s internationalization process within a couple of years, and promising results have been achieved in the Gulf area and Japan, says Meria Heikelä from Business Finland.

– It’s great that the company continues to work with us in the Smart Life Finland program. The program promotes the use of digital solutions in changing health care and everyday life, and is an excellent platform for a company like VideoVisit, continues Heikelä.

In international markets, VideoVisit currently has local operations in Japan, Australia, Iberia, and the Baltic countries. Also, the company is currently negotiating new customer deliveries to the Netherlands, Austria and the Middle East. With the help of the finance that has been secured, VideoVisit aims for a stronger international market position by strengthening its sales organization and launching new solutions and services for the global market.

For more information:

Esa Ojala
Founder & Chairman of the Board, VideoVisit Ltd
+358 44 045 1842
esa.ojala@videovisit.fi

Repe Harmanen
CEO, VideoVisit Ltd
+358 40 046 7717
repe.harmanen@videovisit.fi

Kustaa Piha
CEO & Investor
Athensmed Oy
+358 50 359 6835
kustaa.piha@athensmed.fi

VIDEOVISIT
In 2010, VideoVisit Ltd is a Finnish company focused on customer-oriented remote care solutions. VideoVisit develops and provides a comprehensive remote care service that enables healthcare services to be delivered home regardless of time and place. The service offers solutions such as virtual care, video and chat-based online doctor appointments, online doctor consultation, and remote diagnostics. VideoVisit operates in Finland as a framework contract supplier through KL-Kuntahankinnat and Istekki Ltd framework agreements in the public health sector. Over 100 municipalities and hospital districts use the service in Finland (05/2019). In the international market, VideoVisit operates in Japan, Australia, Iberia, and the Baltic countries.

KUSTAA PIHA / ATHENSMED
Kustaa Piha is the founder and former CEO of Med Group Oy. Nowadays, Piha invests in health service companies and growing health technology companies through its investment company Athensmed, and acts on the boards of companies. Other investments of the company include: Omaeläinklinikka, Komppi, Klinik Healthcare Solutions and Kaiku Health.

Momentum in Japan – Appointment of Shuichi Seo & EU Trade Mission to Japan 2019

VideoVisit has been experiencing a big wave of activities and opportunities coming from the market of Japan.

– It’s exciting to see the momentum and interest in our holistic platform solution for remote caregiving and with each trip it gets better and better. Japan is one of the strategic entry markets chosen for business development for the next two years and the results of the activities so far has been impressive. Last year, VideoVisit was in Japan four times to develop contacts, networks and discuss potential partnerships and pilots with Japanese companies. Due to the high interest and potential we see from the market, we decided to take a bigger step forward, explains Michael Haralson, COO of VideoVisit Ltd.

Appointment of Mr. Shuichi Seo

Shuichi Seo appointed as Director, Sales & Business Development for the Japanese market.

It is with great pleasure that we formally announce the appointment of Mr. Shuichi Seo as Director, Sales & Business Development for the Japanese market.

Shuichi Seo has broad experience in research, consulting and business development on cross border businesses. He has had international working experience with Nomura Research Institute in Sydney and in London. He contributed to Nikko Asset Management and T&D Asset Management in developing new businesses. He was involved in advisory services on M&A and corporate finance with IBS Securities. He is a CFA charter holder and served as President of CFA Society Japan from 2013 to 2015. He has BA in Law from the University of Tokyo and MBA from the New York University.

EU Trade Mission to Japan 2019

Director of Sales and Business Development Shuichi Seo and COO Michael Haralson at EU Gateway Mission to Japan 2019

Last month VideoVisit had the great opportunity to participate in the 2019 EU Trade Mission to Japan – we were one of 40 companies that were chosen to participate this year from a pool of some 350 companies that applied. Even more exciting for us was that we had attended the trade mission last year so it was an honour to be chosen once again. The trade mission activities are held in coordination with the Medtec Exhibition, one of the larger medical exhibitions held at Tokyo Big Site.

– This March we have increased our meeting activities to reach out to potential partners and customers, with a total of 27 key meetings! It includes the EU Trade Mission to Japan matchmaking team’s efforts, some walk-on opportunities at the Medtec Exhibition and Shuichi Seo’s efforts to arrange appointments. This included some large Japanese medical companies as well as a meeting at the Sendai Finnish Wellbeing Centre. We start to see positive momentum in finding partners and pilots in the Japanese market, Shuichi Seo summarizes the week full of activities.

Additional information:

Michael Haralson
COO
michael.haralson@videovisitglobal.com
+358 40 532 7577

Shuichi Seo
Director, Sales & Business Development – VideoVisit Japan
shuichi.seo@videovisitglobal.com
+81 (0)80 3553 9889