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See you at HIMSS European Conference 14.-16.6.2022

VideoVisit will attend the HIMSS European Conference 2022 at Helsinki Fair Centre in 14-16 June 2022. It is one of the largest and most influential events  providing a forum for thousands of health industry experts, thought leaders, medical providers, and business professionals to discuss the latest healthcare information and technology  trends.

 

Your partner in Virtual Care – welcome to visit us at our booth #944

You will find us in Finnish Pavilion #944, and we look forward to presenting our Virtual Care -solutions to the public sector and private companies within the welfare industry: a high quality, secure and reliable connection between the care giver and receiver. We offer a wide range of Virtual Care features that can be easily tailored based on the healthcare provider’s needs and specific care processes. It is perfect for Home Care, Long-term Care, Primary Care, Social Care & Hospital Care.

 

Virtual Care increases elderly people’s happiness and brings more value to living at home

For home care the VideoVisit platform enables remote care services for people via video connection. Through its easily accessible platform, elderly clients and home care recipients can connect with doctors, care providers and even family members, to allow a longer, happier and improved quality of life at home.

 

VideoVisit

VideoVisit, founded in 2010, is a Finnish digital health company offering solutions for virtual care and online consultations used by over 200 municipalities in Finland. VideoVisit has approximately 30 employees located in its Helsinki and Kuopio offices. Annually over 1 million virtual care visits are completed with the VideoVisit platform, providing over EUR 40M annual savings for care operators.

 

For more information, please contact

Juhana Ojala

CEO, VideoVisit Ltd

+358 (0)40 568 2182

juhana.ojala@videovisitglobal.com

 

Ben Hasselblatt

Head of Global Sales, VideoVisit Ltd

+358 (0)44 088 9508

ben.hasselblatt@videovisitglobal.com

 

Here you can find more information about HIMSS 2022.

See you at e-Health Exhibition in Stockholm 8 – 9 June 2022

VideoVisit will attend the welfare technology exhibition at Kistamässan in Stockholm 8-9 June 2022. E-Health 2022 is Sweden’s foremost meeting place for the introduction of new technology in healthcare. The event will inspire the delivery of smarter and more efficient solutions and services while addressing challenges such as budget constraints, political uncertainty and an ever-growing and ageing population.

 

Your partner in Virtual Care – welcome to visit us at our booth

You will find us in booth D: 19, and we look forward to presenting our Virtual Care -solutions to the public sector and private companies within the welfare industry: a high quality, secure and reliable connection between the care giver and receiver. We offer a wide range of Virtual Care features that can be easily tailored based on the healthcare provider’s needs and specific care processes. It is perfect for Home Care, Long-term Care, Primary Care, Social Care & Hospital Care.

 

Virtual Care increases elderly people’s happiness and brings more value to living at home

For home care the VideoVisit platform enables remote care services for people via video connection. Through its easily accessible platform, elderly clients and home care recipients can connect with doctors, care providers and even family members, to allow a longer, happier and improved quality of life at home.

 

VideoVisit

VideoVisit, founded in 2010, is a Finnish digital health company offering solutions for virtual care and online consultations used by over 200 municipalities in Finland. VideoVisit has approximately 30 employees located in its Helsinki and Kuopio offices. Annually over 1 million virtual care visits are completed with the VideoVisit platform, providing over EUR 40M annual savings for care operators.

 

For more information, please contact

Juhana Ojala

CEO, VideoVisit Ltd

+358 (0)40 568 2182

juhana.ojala@videovisitglobal.com

 

Ben Hasselblatt

Head of Global Sales, VideoVisit Ltd

+358 (0)44 088 9508

ben.hasselblatt@videovisitglobal.com

 

Here you can find more information about E-Health 2022

Main Capital Partners acquires Finnish virtual healthcare specialist VideoVisit

Stockholm / Vantaa
20 April 2022

 

Software investor Main Capital Partners (“Main”) today announces the acquisition of a majority stake in VideoVisit, a leading provider of software services for virtual healthcare and online consultations. VideoVisit represents the first platform investment for Main in the Finnish market.

VideoVisit is a market leader in Finland with over 200 municipalities as customers, including Helsinki, Espoo, Vantaa, Tampere and Turku. VideoVisit provides a best-in-class software platform that is designed to digitalise both healthcare and social care visits. Its virtual care platform enables a wide range of healthcare services, including primary care, home care, home rehabilitation and disability services.

For home care the VideoVisit platform enables remote care services for people via video connection. Through its easily accessible platform, elderly clients and home care recipients can connect with doctors, care providers and even family members, to allow a longer, happier and improved quality of life at home.

The vast suite of solutions offered has been designed and perfected for easy use by patients, families and care providers alike, while complying with high security and data protection requirements within the healthcare sector.

 

Growing need for virtual care services

 

Main’s investment in VideoVisit highlights the growing importance and value-add of virtual care. The market for telehealth & telemedicine has rapidly grown in recent years as a result of COVID-19. This upward trend is predicted to continue to grow by 27% annually in the coming six years. This forecast is driven by several factors including the increasing adoption of technology, rising healthcare expenditure and an aging population demographic.

 

“VideoVisit’s solutions provide extensive benefits to both healthcare recipients and organisations more broadly. Our service is proven to be 85% more cost efficient than physical home care while also easing the workload for healthcare providers. More than 50 % of the virtual care visits on our platform are made by nurses who ensure that the correct medication is taken at the right time by their elderly patients. Travel time can also be saved and allocated to more demanding home care clients who absolutely require a physical presence.”

 

Juhana Ojala, Chief Executive Officer at VideoVisit

 

Digital solutions to fight elderly loneliness

 

VideoVisit’s software was initially developed by Ojala’s family to improve communication with a sick relative who lived very far away. VideoVisit has since enjoyed rapid growth and success, establishing itself in the Finnish home care market as a leading solution to help elderly people fight loneliness and increase their personal safety.

The platform is easy to access via a special tablet that is always on standby, making it straightforward for the elderly to connect with their care providers whenever they may need assistance. The solution also promotes social interaction, such as group dining sessions, so that nurses can ensure their elderly patients eat properly and enjoy social interaction.

VideoVisit is currently exploring multiple growth opportunities, with the support of Main, by offering complementary solutions to existing customers in the Finnish market and through an internationalisation strategy including both partnerships and selective buy-and-build acquisitions.

 

 

“Main has extensive experience within the healthcare market through our existing portfolio companies including SDB Group and Enovation in the Benelux and Alfa eCare in the Nordics. We look forward to deploying this knowledge to further strengthen VideoVisit’s position in the European virtual care market. With the support of Main, VideoVisit can develop and improve its service offering and communication capability meaning the company can deliver even more added value to its customer base.”

 

Wessel Ploegmakers, Partner and co-Head of the Nordics office at Main Capital Partners

 

 

VideoVisit

VideoVisit, founded in 2010, is a Finnish digital health company offering solutions for virtual care and online consultations used by over 200 municipalities in Finland. VideoVisit has approximately 30 employees located in its Helsinki and Kuopio offices. Annually over 1 million virtual care visits are completed with the VideoVisit platform, providing over EUR 40M annual savings for care operators.

 

Main Capital Partners

Main Capital Partners is a leading software investor in the Benelux, DACH and the Nordics. Main has almost 20 years of experience in strengthening software companies and works closely together with management teams of its portfolio companies as a strategic partner, in order to realise sustainable growth and build excellent software groups. Main counts over 45 employees and has offices in The Hague, Stockholm and Düsseldorf. As of October 2021, Main has over EUR 2.2 billion of assets under management. Main has invested in more than 130 software companies to date. These companies have created jobs for approximately 4,000 employees.

 

For more information, please contact

 

VideoVisit

Juhana Ojala

+358 (0)40 568 2182

juhana.ojala@videovisitglobal.com

 

EQ

James Culverhouse

+44 (0)20 7223 1100 / +44 (0)7912 508 322

james.culverhouse@eqcorp.co

 

Virtual care increases elderly people’s happiness and brings more value to living at home

KATARIINA OJALA

The Finnish population is aging at an increasing rate and people live longer at their homes. Home means a lot to elderly people. Home brings joy and security to life. However, as people get older, for example illnesses can cause certain limitations to their ability to function. Supporting living and ensuring care and rehabilitation at home are perceived as important in the society and as a preventive activity.

 

At home, everyday life intertwines with memories and the past. At home, one is able to live their life the way they want to, based off their own capabilities and skills. Living at home supports elderly people’s overall well-being, maintains their ability to function, gives more of a meaning to life and brings happiness. Most of the people would prefer to live at home as long as possible.

 

Content and activities at home via video connection

 

The goal of virtual care is to enable people living at home as long as possible. It makes it possible to easily offer a variety of services to the elderly. Virtual care via video connection enables for example, remote visits, individual and group rehabilitation sessions and social connecting such as enjoying a cup of coffee with someone. Virtual care services provide a way to for example, monitor taking medicine, guide eating and perform different types of rehabilitation exercises.

 

”Familiar environment supports the ability to function and independent living. Routines in particular can support coping even when an illness progresses. Changes in environment may be confusing, decrease independent initiative and activity, and increase the feeling of insecurity. Therefore, care and rehabilitation should be arranged at home and in a way that it supports living at home as long as possible.” (Muistiliitto Ry, 2021)

 

A client that is in virtual home care can participate in for example, various physical exercise sessions and social chatting with a cup of coffee via video connection. Photo Katariina Ojala/VideoVisit

 

Gerotechnology to become a normal part of social and health services

 

The Ministry of Social Affairs and Health (2020) has outlined as one of the national objectives that by 2030 smart technology supporting independent living will have increased the well-being of elderly people and that everyone will have equal opportunities to apply these technological solutions.

 

”In the coming years, the aging population will be more accustomed to using technology, which allows existing and new technology to be used more extensively. Technology can be diversely utilised in the services for older people and in preventive activities.”

(National Programme on Aging 2030: For an age-competent Finland; Publications of the Ministry of Social Affairs and Health 2020:3).

 

Gerotechnology should be seen as an enabler that creates new ways of doing things in the lives of the elderly. It broadens the world and increases happiness. Technology creates new ways to function as it allows the elderly to become a more meaningful part of the modern society and participate in various events. Therefore, gerotechnology increases activity and sociability.

 

Presence and real connections for the elderly through virtual home care

 

A client that is in virtual home care can participate in for example, various physical exercise sessions and social chatting with a cup of coffee via video connection. By using the same tablet, the client receives care and treatment at home and is able to stay connected with their family and friends via video connection.

 

According to user experiences, virtual care is perceived as even more meaningful than traditional home care visits. The fact that the caregiver is not in a rush and is truly present in the virtual encounter is a valuable experience to the elderly person living at home. Regular meetings with the same caregiver also create stability and increase the feeling of security. These moments often become one of the most anticipated events of the day and are extremely important to the home care client.

 

The use of technology creates the joy of success and meaningful experiences

 

Using technology is not an age-related act. It is essential that the device and services that are selected for the elderly person to use meets their needs, are easy to use and secure.

 

It is often thought that elderly people are unable to use technological solutions because devices are too complex or they do not have the necessary skills or understanding. In reality, many elderly people are curious and willing to try and learn something new. For example, the VideoVisit® tablet that has been specifically developed for virtual care, has been proven to increase the client’s sense of pride and self-efficacy, joy of success and the meaning of life. The only thing that the client needs to do is arrive in front of the device as it rings. Using technology is not an age-related act. It is essential that the device and services that are selected for the elderly person to use meets their needs, are easy to use and secure.

 

Prejudice about gerotechnology may come from elderly people’s relatives or social and health service professionals. This slows down the implementation of gerotechnology and its development. Changing one’s own prejudice and ways of thinking enables new ideas and insight. We are able to create more valuable and happier lives and futures for those close to us when we are open and curious about new ways of doing things and understand the possibilities technology can create when it comes to supporting living at home.

 

References

 

National Programme on Aging 2030: For an age-competent Finland; Publications of the Ministry of Social Affairs and Health 2020:3.

 

Municipalities in Finland strengthen remote social and health services: Tiera and VideoVisit to cooperate

Kuntien Tiera and Finnish leading remote care professional, VideoVisit Oy, have signed a cooperation agreement. From the beginning of 2022, VideoVisit Oy will be partnering with Tiera’s Elli remote services. The service that is designed to be used by Finnish welfare areas is an easy to use SaaS that enables public service providers to deliver remote services easily. Cooperation with Kuntien Tiera supports the availability of remote services in welfare areas and safe living at home.

 

Remote services enable for example, doctor’s appointments via chat or video connection, professionals’ remote consultations and virtual home care visits. Remote care also involves the client, for example taking medicine can be monitored via video connection.

 

Tiera’s Pauli Päivärintä and Juhana Ojala from VideoVisit are happy with the cooperation.

 

”With the ongoing healthcare and social welfare reformation, the importance of remote healthcare and social welfare services becomes further emphasized. Cooperation with Kuntien Tiera ensures that VideoVisit services, that are currently being used by over 200 municipalities, remain available in the future. We are very excited about this cooperation”, explains Juhana Ojala who is responsible for VideoVisit’s strategic partnerships.

 

”With the help of Tiera’s Elli remote services, we respond to the needs of  by providing services in a way that the residents right to receive services takes place equally and those services are easily accessible”, says Tiera’s Business Director Kati Penttilä.

 

Security and welfare solutions as part of the agreement

 

As part of the agreement, Tiera’s remote services include a wellness and safety bracelet that supports safe living at home. The device transmits information to a healthcare professional about the client’s activity and well-being. Security services are produced by VideoVisit’s partner Vivago Oy.

 

Along with the agreement, VideoVisit Oy and Vivago Oy that specializes delivering welfare and security solutions, tighten their cooperation that has lasted for over five years already. The goal is to deliver a comprehensive set of remote and secure care services for healthcare and social welfare service providers.

 

VideoVisit is a domestic family business that operates in the healthcare and social welfare field. Our mission is to develop and deliver solutions that help people to live independent and happy lives at home as long as possible. We cooperate with healthcare professionals to ensure high service quality and easy availability.

 

Kuntien Tiera is an in-house company owned by more than 350 municipal operators.  As a nationwide organization owned by municipal associations, they offer and develop high-quality and productive ICT services as well as digital and ICT solutions in cooperation with other public and commercial actors to support the smooth development of everyday life and operations –  for customers and citizens.

 

More info

 

Juhana Ojala 
CEO, VideoVisit
+358 (0)40 568 2182
juhana.ojala@videovisitglobal.com

Finnish remote care company VideoVisit aims for international markets – investors also believe in global success

VideoVisit Oy was selected as the most promising growth company in the Growth Program category of the SUPERFINNS® program. A panel of Nordea representatives and Finland’s leading equity investors evaluated these growth companies. VideoVisit’s goal is to enrich the lives of people in need of care with well-established remote care services.

 

Bringing virtual health care services to this day and age is at the heart of VideoVisit’s operations. With its services the company aims at ensuring independent and happy lives for its clients as long as possible.

 

“Remote solutions are already widely used in other service sectors, however, when it comes to care services, they are often perceived as challenging because elderly people do not necessarily have the technological skills to use them. Our services are so simple to use that lack of technical skills is not a barrier to use them”, says the founder of VideoVisit Esa Ojala.

 

Extensive work to develop remote care

 

VideoVisit has come a long way in developing its services. Esa Ojala founded the company in 2010 and since then, together with his team, he has been innovating solutions that bring healthcare and social welfare services closer to the patient. “Our mission is to create innovative health care solutions that help health care providers to deliver well-functioning remote services. At the same time, we see enormous potential to enrich care clients’ lives with remote services. We do not want remote services to be perceived as taking something away from the original service, instead, they create new opportunities – care clients daily activities and connections increase as remote services are being implemented”, says Ojala. 

VideoVisit already has a strong foothold in Finland, and it has framework agreements with most health care districts and municipalities. ”We hope that more and more service providers would implement remote services and thus develop their own operations for the benefit of the patient.”

Investing in internationalization

 

VideoVisit has already piloted its operations in the international markets. Among other places, it currently operates in Japan where the population structure and number of elderly people provides great opportunities for VideoVisit to expand its operations. The criteria for winning the program were a scalable business model, evidence of growth potential and ambitious internationalization goals. VideoVisit is constantly working towards internalization and looks for markets where, in the big picture, the structure of society is similar to Finland.

”Our first targets are the Nordic countries and Baltic region. Additionally, Japan and England are on our list. Our international operations are carried out by using a partnership model”, says Ben Hasselblatt, VideoVisit Global’s Sales Director.

“On a personal note, being successful among the competition means a lot to me. It is a reward for entrepreneurship and hard work. With a whole heart we have been building our services for more than a decade. Succeeding in the SUPERFINNS® program will help us to achieve our next dreams”, says Ojala about the award.  

 

VideoVisit® Virtual Home Care is a solution specifically designed for home care, home rehabilitation, home nursing and disability services that enables providing services to people living at home via video connection. We provide a secure and reliable video connection between the caregiver, elderly and family members. Over 200 municipalities and approximately 16 health care districts use our services.

 

More info

 

Jaana Seppälä
Toimitusjohtaja, Kasvu Open
+358 (0)50 304 6794
jaana.seppala@kasvuopen.fi

Vesa Riihimäki
Head of Startup &Growth, Nordea

+358 (0)40 826 2009
vesa.riihimaki@nordea.fi

Juhana Ojala

CEO VideoVisit

+358 (0)40 568 2182

juhana.ojala@videovisitglobal.com

 

More info about SuperFinns

Home care nurses and clients are excited about virtual care in Muhos

 

In January 2020, Video Visit® virtual care was introduced in the municipality of Muhos, Finland, where home care nurses visit clients via video connection. 4000 virtual visits have already been made.

 

“The video phone is very nice. My children and the home care nurse use it. It says beep beep beep and when I press the green ball with my thump the video comes on”, says Marjatta Seppänen, 83.

 

VideoVisit Remote Home Care 2020

Virtual care brings security to Marjatta who lives home alone. Picture Katariina Ojala

 

In virtual care, the caregiver starts a video connection to the tablet at the client’s home. Marjatta Seppänen is visited both physically and virtually. Marjatta says that she has been a nurse and a nursing teacher herself. “I am familiar with eye drops and other procedures”.

 

Safety and care while living at home

 

The aim of the services targeted for the elderly is to support independent life at home by providing personal care, support and support services. The elderly care strategy is one of the key areas for the municipality of Muhos. Its mission is to provide the elderly population with the services they need, with a focus on preventive actions, while being founded on the true needs of the elderly as equal individuals (Municipality of Muhos website).

 

Sanna Paakkola, home care service manager, says that Video Visit’s video phone is used to ask about the client’s well-being, monitor medication intake, measure blood pressure and blood sugar, and guide meal time preparations. This way the client’s ability to function is being supported. She continues that the goal is to further develop, for example, stimulating activities, such as physiotherapist-led exercising.

 

VideoVisit Oy Remote Home Care 2020

“It says beep beep beep and when I press the green ball with my thump the video comes on”, says Marjatta. Picture Katariina Ojala

 

“The home care nurse asks how I am doing and how I slept. The same questions that were asked on the phone before. Mainly the concern is as I am alone here, they want to be sure that everything is okay. The nurse also sees that I don’t talk nonsense”, laughs Marjatta Seppänen.

 

Tuula Niska, the director of elderly care at the municipality of Muhos, elaborates that being able to live safely at home is significant. “While cost savings are considered, I think that most importantly the content and quality of the service go hand in hand with that. Not everything can be measured with money. It is essential that the client feels safe at home”, says Tuula.

 

Joy from staying connected with relatives

 

In Marjatta Seppänen’s home, there is a series of photos of her children and grandchildren. Marjatta’s daughter lives close and visits her mother. The boys live near Helsinki. Marjatta is very happy that she is able to stay connected with her family via video connection. She says that she is very delighted that she can see the growth of a small baby via video connection as well. Marjatta feels that her children do not need to be so worried about her because she has the tablet.

 

VideoVisit Oy Remote Home Care

Marjatta thinks that the video phone very nice and easy to use. Picture Katariina Ojala 

 

In particular during the coronavirus era, relatives appreciate that they too can stay connected with their loved ones via Video Visit’s video phone.

 

Successful start of a new service

 

According to Sanna Paakkola, service manager, the video phone diversifies home care services. “We are able to provide our clients with a much wider service array. Virtual care is suitable for clients with different conditions, and it can even be used in the repatriation phase to support home care. Despite the challenging situation and lack of resources last spring, the staff has adopted the service well and their experiences have been positive.” Eija Kokko, virtual care expert (Senior Specialist, Virtual Care) from Video Visit praises home care nurses in Muhos: “I am very proud of them because despite the challenging spring, they implemented the service excellently”.

 

In Muhos, the aim was to invest in the introduction of remote care in order to ensure that the service would be implemented well. As a result, they introduced Video Visit’s professional service. “It has paid off – we have received a lot of help, satisfied clients and relatives”, says Sanna Paakkola. Virtual care was introduced in the beginning of January this year, and the goal was to get 10 % of home care clients to start using the service. By having a good plan, being active and maintaining a positive attitude, the goals have been greatly exceeded. There has been no desire to reduce physical visits as remote care was meant to increase the provided services.

 

VideoVisit Oy Remote Home Care Service

In addition to virtual visits, physical visits are also made regularly to Marjatta Seppänen’s home. Kirsi Valli, service manager and elderly care professional, ensures that her medicine has been taken. Picture Katariina Ojala

 

Kirsi Valli, service manager and elderly care professional, says that clients have been excited about Video Visit’s video phone, and the concept has been received well. A motivated team has encouraged the clients to start using it. “I am happy for the clients. Our staff has been very enthusiastic about this. Thanks to them, the clients are satisfied – which is a great thing”, says Kirsi.

 

“Once the clients became used to the video phone, they no longer wanted to stop using it.  Everyone has been pleased with it after the initial challenges with learning to use the phone were overcome. Now clients look forward to the video call. There has been no negative feedback.”

Kirsi Valli

Service manager and elderly care professional

 

Muhos invests in the future

 

Tuula Niska, the director of elderly care in Muhos, thanks the Municipal Social and Health Board. The board has enabled the development of home care using health technology. Merja Honkanen, the director of social and health affairs, understood the significance of the start of the remote care project and provided an opportunity to receive help: without Eija Kokko’s expertise, the introduction of remote care would not have gone smoothly in Muhos.

 

VideoVisit Oy Remote Home Care

Marjatta lives with her cat in a beautiful log home by the river next to grain fields. Picture Katariina Ojala

 

“Have a nice day, Marjatta! Say hi to Viiru cat!” wishes Sanna Paakkola.

“Thank you, Viiru happens to be outside now”, says Marjatta Seppänen.

 

More information

 

Juhana Ojala

Co-Founder / CEO
juhana.ojala@videovisitglobal.com
+358 (0)40 568 2182

In the city of Oulu remote care is perceived more pleasant than the traditional form of home care

 

Remote care complements home care visits of the city of Oulu and enables wider and more diverse services. The city’s remote home care has been ongoing since June 2019 via a secure video connection. The remote home care clientele receive a tablet to their home, and the connection starts when the caregiver calls.

 

The aim of home care of the city of Oulu was to find a solution for everyday life that would replace some of the physical home care visits. After introducing the VideoVisit® Home Virtual Care Service, physical home care visits have been able to target those clients who need services and the caregiver’s help at home. Remote caregivers became responsible for visits that do not require physical contact.

 

Sirpa Saarela, the city’s coordinator for the development of welfare services, states that examples of implementing remote home care are found in other cities. The Virtual Home Care service produced by VideoVisit Oy, or more familiarly called the video phone call service, is currently being utilized in Soite, Kuusamo, Tampere, Turku, Eksote and PHHYKY. According to Jarkko Kukkonen, the account manager of VideoVisit, remote home care visits have been on the rise for several years. However, in the spring of 2020, the number of users increased significantly due to the situation caused by the coronavirus. “All signs indicate that remote services are here to stay, including remote home care provided by the municipality”, Jarkko summarizes.

 

Remote home care is well suited for monitoring the client’s daily activities. Caregivers remind clients, for example, to take medication and eat. In addition, blood glucose measurements and insulin injections are monitored through video connection. During the remote visit, there also is some time for catching up on daily events.

 

“The client does all the daily chores at home, and the caregiver guides them. This type of home care maintains their ability to function better because the caregiver does not do things for the client”, states Sirpa Saarela when describing the rehabilitative feature of remote home care.

 

Monthly goal of 3000 virtual visits about to be exceeded

 

The remote home care of the city of Oulu is exceeding its monthly goals. The targets were already achieved at the end of 2019. Last December, as many as 1700 remote home care visits were made in Oulu. Sirpa Saarela says that this year’s goal is to make 3000 remote home care visits each month. “Now we have almost reached this goal although there is still some time left in May”, Saarela continues.

 

Positive client feedback

 

According to Sirpa Saarela, remote home care has started off very well, and according to the feedback received from the clients, remote care is perceived as even more pleasant than the traditional home care. “The caregiver visits the client via video connection and reminds them about things that are important in their daily lives. Clients feel that this circumstance is more comfortable than a situation when a stranger physically arrives at their home”, she clarifies.

 

 

Remote home care visits are made with VideoVisit® Home service in Oulu. Picture Home care of the city of Oulu

 

Anne Terho, who works as a nurse, also agrees. She feels that VideoVisit® Home service calms the client’s life at home. “It means that there are not people coming and going all the time, and sometimes out of four visits, three visitors are different caregivers”, she continues. Anne delivers the devices to the clients and instructs them how to use the tablet. On the first visit, a test call is made in order to ensure that the connection works. According to Anne, the first reaction has mostly been positive, and it has been nice to deliver devices to clients. “They are happy that they do not need to know how to use the device. The most important thing is that the connection is activated by the caregiver”, states Anne. She is delighted to notice that even those clients who had their doubts in the beginning have started to enjoy video calls with their caregivers.

 

Currently, remote home care of the city of Oulu has about 130 to 140 clients. All of the city’s remote home care client visits are made centrally from the same location: Home Living Support Centre (Kotona asumisen tuen keskus, Kotas). Sirpa Saarela says that new home care clients are generally referred to a 2 to 8 week rehabilitation period before they become actual clients of home care. During the rehabilitation period, it is identified which clients need physical visits and which are suitable for remote home care. Sometimes physical visits turn into remote visits after the rehabilitation period. You can also become a remote home care client without the rehabilitation period depending on your needs for the service.

 

Benefits of VideoVisit® Home Virtual Care Service

 

With VideoVisit® Home Virtual Care Service it is possible to serve a wider client base centrally as distance no longer matters. “When the connection ends the caregiver can immediately call the next client regardless of where in the city of Oulu the client lives”, says Saarela. The client fee for remote home care is half the price than what it is for traditional home care.

 

Also the elderly people’s relatives are able to connect with their loved ones via VideoVisit® Family feature. Picture Katariina Ojala/Video Visit Oy

 

The VideoVisit® Home Virtual Care Service is safe and easy to use by both clients and their relatives. The VideoVisit® Home service includes a feature through which the elderly people’s relatives can stay connected with their loved ones. Sirpa encourages the relatives of remote home care clients to use the feature.

 

Certainly, it is a completely different thing when you can see your loved one on a video than just hearing their voice on the phone and trying to ensure their well-being

 

Sirpa Saarela

 

Last year, VideoVisit Oy organized a series of Road-show events in which panel discussions were participated by various important decision-makers from the healthcare and social welfare (SOTE) field, doctors and innovators. The discussions focused on, for example, the potential of digital solutions. According to Jarkko Kukkonen, getting older today no longer means that when it becomes difficult to move, you have to stay at home alone. “The idea that VideoVisit ® Home type of remote care solutions make it possible to be socially active, participate in various events, talk to new people, and meet and make new friends at an older age is heart-warming”, states Kukkonen.

 

More information

Juhana Ojala

CEO, VideoVisit Oy

juhana.ojala@videovisitglobal.com

 

 

 

Joel Holmén VideoVisit Oy Medical Advisor

Joel Holmén VideoVisit Oy Medical Advisor

Joel Holmén started as the Medical Advisor of VideoVisit Oy on 1 st of April 2020. He is a doctor who specializes in psychiatry and also a doctoral researcher who has worked several years with geriatric psychiatry at the Turku University Hospital. Joel has acquired an extensive expertise in geriatric mental health care as well as using technology to support treatment.

 

The doctor from Turku is familiar with online appointments. Joel Holmén has taken part in developing an online appointment service for the Geriatric Psychiatry Unit of Tyks in which VideoVisit® HOME Virtual Care Service was introduced in early 2019. In Southwest Finland, elderly people often live in remote areas and have difficulty accessing, for example, municipal health care services. Remote home care is a way to speed up the hospital discharge process and provide more effective services to a patient’s home. In particular, online appointments have been used by the Intensive Geriatric Outpatient Care at Tyks. According to Joel’s experience, remote home care is well suited for the elderly. It is important that the solution is simple enough and enough time is spent teaching how to use the device.

 

It is easy to learn how to use the device because the patient does not need to know much. We wanted a window to the elderly people’s homes through which we could talk with them. That is why VideoVisit® was introduced at Tyks.

JOEL HOLMÉN

Medical Advisor, VideoVisit Oy

 

An interest towards health technology has taken Joel Holmén forward in his life. He has been founding and developing a company that implemented virtual reality technology to help doctors in operating rooms. In addition, Joel is involved in a start-up company that designs smart robot rollators for the elderly. Currently Joel is interested in utilizing remote technology and finding new solutions for geriatric psychiatry treatment.

 

Joel Holmén Medical advisor VideoVisit Oy

Joel Holmén thinks that the quality of life of the elderly could be improved by providing low-threshold services and improving access to and the speed of care. Photo Katariina Ojala/VideoVisit Oy

 

Mental health problems of the elderly are often overlooked. Good mental health is a prerequisite for human well-being. Joel Holmén says that in Finland society is not prepared for mental health challenges of the elderly, such as the treatment of depression. Access to mental health care in primary health care has decreased and resources have been reduced. Too many elderly people are left without the care they need. For example, Kela (the Social Insurance Institution of Finland) does not provide reimbursement for rehabilitative psychotherapy treatment of elderly people over the age of 67 years as mental health services are targeted at young people and people of working age. “It has been studied that psychotherapy is beneficial for the elderly. Depression is often driven by the feeling of loneliness,” says Holmén.

 

According to Joel, untreated mental health problems of the elderly are reflected in home care and other services used by the elderly. It manifests itself in greater number of more severely symptomatic patients. The quality of life of the elderly could be improved by providing low-threshold services and improving access to and the speed of care.

 

VideoVisit® Home Live Service is easy to use

According to Joel’s experience, remote home care is well suited for the elderly. It is important that the solution is simple enough and enough time is spent teaching how to use the device. Photo Katariina Ojala/VideoVisit Oy

 

Specializing in geriatric psychiatry, Doctor Holmén is concerned about the mental health of the elderly. The elderly population has been the most severely affected by the isolation guidelines due to the epidemic. The elderly people have been prohibited from relatives visiting and therefore their human contact has drastically reduced. The lives of both those living at home and those living in service homes have become more lonely. Many miss connecting with family and friends.

 

The state of emergency causes worry, sadness, fear, insecurity and anxiety. Isolation, impaired communication with both caregivers and loved ones, and the lack of presence affect mental well-being.

JOEL HOLMÉN

Medical Advisor, VideoVisit Oy

 

Concern about people’s mental resilience has become an increasingly topical issue. The Finnish government launched the Finland Forward (Suomi toimii) campaign in April this year. One of its main purposes is to support the mental health of its citizens. Underlying is the concern about the mental resilience and survival of Finns during and after the crisis.

 

Juhana Ojala, the CEO of VideoVisit Oy, sees Joel Holmén’s joining the VideoVisit Advisor Board as very positive news in terms of developing new services.

 

Juhana Ojala, CEO VideoVisit Oy

According to Juhana Joel Holmén is one of Finland’s leading experts in the digitization of geriatric psychiatry, hence joining our Advisor Board is great and a significant step for our organization. Photo Katariina Ojala/VideoVisit Oy

 

 

Mental health problems of the elderly is often an area that receives far too little attention. The effects of the COVID-19 epidemic will be reflected globally, especially in the growing demand for elderly mental health services. Joel’s joining our team strengthens VideoVisit’s ability to meet this challenge by developing new remote home care services and service models specifically targeted at mental health services for the elderly. Joel is one of Finland’s leading experts in the digitization of geriatric psychiatry, hence joining our Advisor Board is great and a significant step for our organization.

JUHANA OJALA

CEO, VideoVisit Oy

 

Yellow wooden house and an apple orchard

 

Photo Katariina Ojala/VideoVisit Oy

Ten apple trees in the yard keep Joel and his wife busy. Photo Katariina Ojala/VideoVisit Oy

 

The doctor’s free time is spent on yard and garden work. The yellow house and the magnificent ten apple trees in the yard keep Joel and his wife busy. In addition to yard work, Joel is pursuing a master’s degree in artificial intelligence at the Department of Future Technologies at the University of Turku. The video interview was conveyed by a warm-hearted and positive doctor who enthusiastically spoke about the future outlook.

 

 

More information

 

Joel Holmén

Medical Advisor, VideoVisit Oy

joel.holmen@videovisit.fi

Juhana Ojala

CEO, VideoVisit Oy

juhana.ojala@videovisitglobal.com

The UK uses technology against the coronavirus – chooses Finnish VideoVisit to support the elderly isolated at home

 

In March, the UK Department for Health and Social Care (DHSC) and The Ministry of Housing, Communities and Local Government (MHCLG) announced that funding would be available to innovators who can find digital ways to support people who need help during the coronavirus (COVID-19) outbreak. This ‘Techforce19’ challenge aims to support those who are particularly vulnerable or isolated as a result of the outbreak and need help, including people who need mental health support or who have social care needs.

 

The NHSX, which is responsible for the digitalization of public social and health services in the United Kingdom, has been working with partners PUBLIC and the AHSN Network to run the fast-track competition for innovators, creating a pool of ready to go technologies that have the potential to be rapidly scaled regionally and nationally.

 

Through ‘Techforce19’ challenge, NHSX chose Finnish VideoVisit® HOME remote care platform to support the daily lives of elderly people who have been isolated at home because of the coronavirus.

 

In the application process, 18 different solutions were selected from among 1 600 service providers. VideoVisit was the only solution chosen from outside the UK. With the help of the remote care platform, the NHSX wants to support communication in particular between the vulnerable elderly, their relatives and caretakers. With VideoVisit, it is possible to make home care visits via a secure remote connection. In addition, elderly persons using the service will be able to have video connections with their loved ones.

 

According to VideoVisit’s CEO Juhana Ojala, the strength of the service lies not only in its ease of use, but also in its humane dimension.

 

VideoVisit cannot be compared to traditional telemedicine or conference services, for example. VideoVisit is a door to the world for the person taken care of at home. It brings together the nursing staff, the client living at home, who needs regular care, and his loved ones.

 

JUHANA OJALA

CEO, VideoVisit Oy

 

VideoVisit is already Finland’s leading remote care service platform. In Finland, the easy-to-use service designed for the elderly is already in use in half of Finland’s municipalities and with thousands of home care customers. Moreover, the company is currently in the process to internationalize. The possibility to join the TechForce-19 project will open an important route for VideoVisit to the UK market, where the company works closely with locally based Nursebuddy.

 

Nursebuddy, a key partner for VideoVisit on TechForce19 initiative, has established its position as a trusted solution not only in Finland but also in the UK and Ireland. Nursebuddy enables homecare managers to plan and manage visits effortlessly remotely. The aim of the business collaboration is to expand the remote care service to Nursebuddy’s customer organizations in the UK, and to further integrate both solutions together.

 

The coronavirus has increased the need for remote care for the elderly to a whole new level. Home care service providers are deploying services at a record rate to ensure the availability and quality of their services. In order to minimize the spread of the coronavirus to the at-risk group, as many visits as possible are transferred to remote visits. Similar developments are taking place throughout Europe.

 

More information

Juhana Ojala, Tel. +358 40 568 2182, juhana.ojala@videovisitglobal.com