VideoVisit and Eksote have been co-operating since 2017. The primary target for collaboration is to develop remote home care services to support Eksote’s own targets on streamlining its elderly care services.
The need to introduce and develop virtual care emerged from Eksote’s home care, where existing resources were seen as insufficient to serve the growing number of clients. In addition, the development of digital services is one of Eksote’s key projects. Today Eksote utilizes VideoVisit® HOME remote care service in home care and informal care services, as well as in rehabilitation services.
Within a few years Eksote has become one of the leading remote care service providers in the Finnish public healthcare system. Every month Eksote operates over 10 000 remote home care visits, adding close to 200 000 € monthly savings on operational expenses.
The results achieved with remote home care have been extremely remarkable for Eksote’s elderly care services. The CEO of Eksote, Mr. Pentti Itkonen describes the importance of remote home care as:
“By changing 30% of physical home care visits to remote visits, there would not be need to hire additional service resources to cover the elderly growth.”
